> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Add highlights & FAQs on product page

### In this article

1. [Introduction](#1-1-introduction)
2. [Show highlights/FAQs sections in product pages](#1-2-show-highlightsfaqs-sections-in-product-pages)
3. [View and edit product highlights/FAQs](#1-3-view-and-edit-product-highlightsfaqs)

# 1. Introduction

Product highlights and FAQs help customers understand your products more quickly while giving search engines and AI tools clearer information to understand. Create richer product pages with AI-generated content that improves both customers shopping experience and AI discoverability.

**Product highlights**
* Surface the product’s main features and selling points
* Help customers compare products and make decisions faster
* Make key product details easier for AI tools to identify

**Product FAQs**
* Answer common customer questions directly on the product page
* Reduce uncertainty before purchase
* Provide clearer context that AI tools can use when answering product-related searches

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1npnygg.png =800x735)

|| 📌 Take note: 0.1 ~ 1 tokens will be consumed for each AI generated highlights/FAQs depending on the actual content generated. More info about tokens [here](https://support.easystore.co/en/article/easystore-tokens-av5amd/).

# 2. Show highlights/FAQs sections in product pages

2.1 Go to Products > click the 3-dot button on the top right > **Product settings**.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_vdo6ms.png =800x272)

2.2 Scroll down to Product Highlights/FAQs sections. **Turn on** the sections and you will see their settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_9wuw2f.png =800x317)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_c0tky7.png =800x450)

2.3 **Confirm titles** for the sections. The titles will be seen by customers on the product pages.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_m6w0m3.png =800x582)

2.4 Select how you prefer the Highlights/FAQs to be generated:

* Add myself later — You need to manually add the highlights/FAQs in product editing page, refer [step 3](#1-3-view-and-edit-product-highlightsfaqs) for more details
* Auto-fill with AI — Let AI auto-generate the highlights/FAQs for each product
    * Highlights/FAQs will only be auto-generated after the product page is viewed for the first time.
    * If the product already have existing highlights/FAQs, system will not auto-generate with AI.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_qdgaoa.png =800x582)

2.5 You can further click **Advanced** and tell the AI what it should focus on.

| Don't forget to also set your [brand voice](https://admin.easystore.co/settings/ai) at Settings > AI settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_zl8lk7.png =800x789)

2.6 Once the settings are finalized, click **Save** button for each section.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_c74cg2.png =800x793)

# 3. View and edit product highlights/FAQs

3.1 You may now expand and view highlights & FAQs section in product editing page.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1uphn3h.png =800x365)

3.2 If the product does not have highlights/FAQs yet, you can add manually or write with AI

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_2xzpxp.png =800x445)

3.3 If the product already have existing highlights/FAQs, you can edit or rewrite with AI.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_15o1wv2.png =800x548)




