> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Collect Product Reviews with OnVoard

###### In this article:
1. Import Products Data
2. Create Reviews Collector
3. Create Email Profile
4. Create Review Request Email
5. Create Product Review Flow
6. Use Coupons to get More Reviews (Optional)

### Before you start:

*   Make sure you have installed [OnVoard](https://www.easystore.co/en-my/apps/onvoard) app in your EasyStore
    
*   Must connect your EasyStore account with OnVoard. Don't know how to connect? Click [here](/en/article/integrate-with-onvoard-1n1vcr8/)
    
*   Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, [click here](https://console.onvoard.com/register/) to register
    
*   For OnVoard pricing and plans, kindly refer to this page [here](https://onvoard.com/pricing)
---
## 1. Import Products Data1

**Step 1**: Go to Data > Jobs > Import Jobs> Add Import Job

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-43_ejaqnk.png)

**Step 2**:

*   Method > Select Integrations
    
*   Destination > Select Product
    
*   Data Mapping > Select EasyStore Product to OnVoard Product [Predefined]
    
*   Select your EasyStore account for **Connection** (for import) > Save

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-44_zsc1wz.png)

**Step 3**: Once import job is created, go back to imports job > Click 'Execute' to start import

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-45_ucl5gu.png)

Your products are successfully imported if it shows as the image stated below

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-46_arzqjv.png)

---

## 2. Create Reviews Collector

**Step 1**: Go to [Review](https://console.onvoard.com/reviews-overview) > Collectors > Add collector

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-47_1ngt2uq.png)

**Step 2**: Select product layout > Submit

![](https://storage.crisp.chat/users/helpdesk/website/4bba050b2643a000/2eb18130-d5d4-459c-82ad-3f55f9_r93zqt.png)
---

## 3. Create Email Profile

**Step 1**: Click Emails > Email Profiles > Add Email Profile

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-48_12ptczd.png)

**Step 2**: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.

![](https://storage.crisp.chat/users/helpdesk/website/51015612e5bdcc00/51fb80c2-9593-41f8-9690-a2dfa6_7q38bn.png)

|| **📌 Note:** Email must not be from free email providers. Only add emails from domains you control.
---
## 4. Create Review Request Email

**Step 1**: Click Email > Manage emails > Add email > Select '**Product Review (Post Purchase)**' template > Next

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-49_irglu8.png)

**Step 2**: Click Setting button on top > Scroll down the **Resources** side and you will see '**Available Resources**' > Add resources > Select 2 resources stated below:
*   EasyStore Order    
*   EasyStore Order Fulfilled

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-50_96pvec.png)

**Step 3**: Scroll down the **Internal Settings** side > Review Collectors

*   Generate Variable > Enable Variable
    
*   Review Collector > Default Review Collector
    
*   Resources > EasyStore Order
    

![](https://storage.crisp.chat/users/helpdesk/website/50ee0af57b7ea000/1c1033da-1d1b-4d90-81d9-ca7b8c_1p58i8c.png)

**Step 4**: Select Content > Click product list

*   Enable 'Resource Property' for data input
    
*   Select 'EasyStore Order Fulfilled' for Config

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-51_1wniarv.png)

**Step 5**: Scroll down to **Product Properties** > Add Property

*   Key > review_collector_url
    
*   Data From > Global Variables
    
*   Data > Search for **'misc.reviews_collector_url'** > Save
    

![](https://storage.crisp.chat/users/helpdesk/website/545cae09e6b39400/6a8d3e5f-c236-45b5-a4b8-dbaa84_9p7kw5.png)

**Step 6**: Scroll down to **Button Style** > Insert {{ product.reviews_collector_url }} for **Link URL** > Submit

![](https://storage.crisp.chat/users/helpdesk/website/abafb0ca1e0e100/b3aa67e3-8573-4cf2-a0bc-0ecd72_1xsy9pc.png)
---
## 5. Create Product Review Flow

**Step 1**: Go to Flows > Playbooks > Select **Product Review** playbook for EasyStore

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-52_177wwue.png)

**Step 2**: Select **Send Email**. Go to **Properties** on the right side > Select value > Collect Product Review > Submit

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-53_1lcq822.png)

---

## 6. Use Coupons to get More Reviews (Optional)

**Step 1**: Click Email > Add email > Select **'Coupon Discount (After Leaving Review)'** template > Next

**Step 2**: Click Setting > Scroll down the **Resources** side and you will see **'Available Resources'** > Add resources > Select 'Review' > Submit

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-54_sv9q1l.png)

**Step 3**: Go to Flows > Playbooks > Select **Coupon Discount (After Leaving Review)** playbook

![](https://storage.crisp.chat/users/helpdesk/website/11c1f76bcd262a00/c5e49e66-4349-449d-ba6b-e58a57_1m13o6o.png)

**Step 4**: Select **Send Email** > Go to **Properties** on the right side > Select value > Coupon Discount (After Leaving Review) > Submit

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-55_am1teq.png)

Discount coupon email will be sent automatically when customer leaves a review!

If you need more help, you may contact [support@onvoard.com](mailto:support@onvoard.com)