> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Connect with Fiuu ### In this article: 1. [Introduction](#1-1-introduction) 2. [Redeem free Fiuu account 🎁](#1-2-redeem-free-fiuu-account) 3. [Connect with Fiuu](#1-3-connect-with-fiuu) 4. [Test payment](#1-4-test-payment) # 1. Introduction [Fiuu](https://fiuu.com/?utm_source=easystore&utm_campaign=easystore&utm_medium=easystore) (formerly Razer Merchant Services) is an online payment solution that enables you to collect payments securely at the physical shops and through online payment channels. Make sure you have a registered account with Fiuu. You will need your **Merchant ID**, **Verify Key** and **Secret Key** to proceed. If you do not have a Fiuu account yet, may sign up via [__this link__](https://eform-ops.merchant.razer.com/index.php?mod=authentication&opt=login&extra=MRAeasystoremy). # **2. Redeem free Fiuu account** 🎁 If you have subscribed to EasyStore yearly plan or above, you are entitled to claim a complimentary Fiuu account of free Sign Up and free Annual Fee (worth RM899) which is offered exclusively for our Malaysia merchants. Follow [this guide](https://support.easystore.co/en/article/redeem-free-fiuu-account-previously-known-as-razer-merchant-service-g7kmc2/) to redeem. # **3. Connect with Fiuu** 3.1 Log in to your [EasyStore admin panel](https://admin.easystore.co/) > Channels > Online store > Domains to copy your domain. || 📌 Note: Make sure the domain status is Secured. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1guha6z.png =600x272) 3.2 **Prepare the end point URLs** below by replacing ${color}[#ff5588](**xxxxx**) with your domain name: | Example of Return URL: https://${color}[#ff5588](**astridstoremy.com**)/payments/razerms/redirect | URL type | URL format | | ---- | | Return URL | https://${color}[#ff5588](**xxxxx**)/payments/razerms/redirect | | Notification URL | https://${color}[#ff5588](**xxxxx**)/payments/razerms/notifications | | Callback URL | https://${color}[#ff5588](**xxxxx**)/payments/razerms/notifications | 3.3 Log in to your Fiuu portal at [https://portal.fiuu.com/](https://portal.fiuu.com/). Go to Settings > Transaction Settings, turn on **Use extended format for Verify Payment**. This setting needs to be turned on to support international / multi-currency payments. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_8c5kwq.png =600x471) 3.4 On the same page right hand side, set up **End Points**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1lwjqhk.png =900x447) 3.5 Click the pencil icon to **edit** the **URL**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_hlpe95.png =600x437) 3.5 Insert the **Return URL** that you’ve prepared in step 3.2 above > click the ✔️ icon to save it. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_hw1gva.png =600x437) 3.6 Turn **ON** **Enable Instant Payment Notification (IPN)**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_xg2i1o.png =600x437) 3.7 Repeat the same steps for **Notification** and **Callback URLs**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1y1e6s8.png =600x437) 3.8 Remain in Fiuu portal, go to **Home** > you will get access to your Fiuu’s Merchant ID, Verify and Secret Keys. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_knx35w.png =800x256) 3.9 Click the **eye icon** to reveal the key and copy it. || 📌 **Make sure to copy the actual key not the dots**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_swse1f.png =500x331) 3.10 Now, go back to your [EasyStore admin panel](https://admin.easystore.co/) > Settings > Payments > Add payment method > search for and select **Fiuu**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1adx3hp.png =700x278) 3.11 Paste the **Merchant ID**, **Verify** and **Secret Key** accordingly. || 📌 Make sure there’s no extra space at the beginning and end of the keys. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_19qwppd.png =800x510) 3.12 Tick **Use extended format for Verify Payment**. || 📌 Make sure this setting (turn on/off ) is the same in your Fiuu setting as in step 3.3 above ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1xui3vl.png =800x300) 3.13 Scroll to the bottom and click **Add sub payment method** to enable the payment methods (channels) that you’ve subscribed with Fiuu. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_7hiypr.png =800x213) 3.14 **Tick** the sub payment methods > **Save**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_85qodw.png =800x365) | 💡Tips: Fiuu offer many channels, if you’re not sure which to tick, here are the popular online payment methods in Malaysia that are supported in the free Fiuu account. | Credit Card Online | Online Banking (B2C) | E-WALLET ONLINE | BNPL | Offline | | ---- | | Visa/Mastercard (indexAN) | Maybank | Alipay 支付宝 | Atome | Cash payment (7-eleven) | | | Bank Islam | Alipay+ | | | | | Public Bank | BOOST | | | | | CIMBClicks | GrabPay | | | | | AmOnline | Maybank QRPay | | | | | Hong Leong | ShopeePay | | | | | RHB Bank | Touch N' Go E-WALLET | | | | | OCBC | WechatPay | | | | | Standard Chartered | | | | | | Affin Bank | | | | | | Bank Rakyat | | | | | | Bank Muamalat | | | | | | Kuwait Finance House | | | | | | Bank Simpanan Nasional | | | | | | Alliance Bank | | | | | | United Overseas Bank | | | | | | FPX B2C HSBC Bank | | | | | | FPX B2C Agrobank | | | | | | FPX B2C Bank Of China | | | | ||| ⚠️ Take note for newly sign up Fiuu account, channels might be activated by batches. Make sure you have received email from Fiuu about channels Activated before tick and enable the sub payment method, else the payment will face error as in step 4.3 below. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_10evc93.png =650x536) | 💡 Tips: If you need more channels, may send your request to Fiuu at fiuu@support.com, mention your Merchant ID in the email. 3.15 If needed, you can click the pencil icon to add transaction charge (customer paid to you) for each sub payment method (optional). ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1ds7vd3.png =800x365) 3.16 Click **Save** again and Fiuu setup is completed. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1bvua4x.png =800x274) # 4. Test payment 4.1 We suggest you place a test order to make sure the connection is successful. Go to your online store > add 1 item to cart > checkout > select Fiuu payment method > click **Place Order Now**. If the page auto direct to Fiuu’s payment page as below, the connection is successful. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1il9h2v.png =600x573) 4.2 If you encounter P02 error code, it normally means the selected payment method is not activated for your Fiuu account yet. You may contact Fiuu support team at [fiuu@support.com](mailto:fiuu@support.com) to further assist you, provide your Fiuu Merchant ID in the email. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_halo5b.png =500x146) 4.3 If you encounter other error, double check: * All end point URLs set up correctly (step 3.4 - 3.7) * Correct Merchant ID, Verify and Secret keys used (step 3.8) * Copy paste the actual key not the dots (step 3.9) * No extra space at the end of the key (step 3.11)