> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Connect with Lalamove Malaysia


###### In this article:
1. [Introduction](#2-1-introduction)
2. [Connect Lalamove account to your store](#2-2-connect-lalamove-account-to-your-store)
3. [Fulfill order and send the parcel using Lalamove service](#2-3-fulfill-orders-using-lalamove-service)

**📌 You MUST complete the steps below before you can use Lalamove app in your store**
* [Add your pickup location](https://admin.easystore.co/settings/location). You can disable the location if you do not wish to let customers go and pickup their parcels there, Lalamove still can use a disabled location.
* Make sure to fill in **Length**, **Width** and **Height** for all of your products
* Make sure both origin address and shipping address is a valid address
* Make sure the Lalamove shipper mobile phone is correct
* Fill in this [google form](https://docs.google.com/forms/d/e/1FAIpQLSeWoxop_9AkeSaNL7E9S8amW-iaz88WsXU1webPRnm10Xm-Hw/viewform) and create a Lalamove account to obtain your Lalamove User ID (link for account creation is in the google form)
* Lalamove will email you with the  **API KEY** and **API SECRET**, in order to complete your setup integration.
---
## 1. Introduction

Lalamove provides on-demand and same-day delivery services by using technology to connect your business with its delivery drivers which have different types of courier capacity such as Bike (Motorcycle), Car, Van and 4 x 4.
---
## 2. Connect Lalamove account to your store

**Step 1 :** Go to [EasyStore app](https://www.easystore.co/en-my/apps) > Search for **Lalamove Malaysia** and install the app.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1ntwtbi.png)

**Step 2 :** Fill up all the details under **Setups**
* **API KEY** and **SECRET**: your ID keys from Lalamove
* **Sender First** and **Last Name**: your name as the parcel sender
* **Sender phone**: your contact number

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_d4rb6c.png =700x463)

**Step 3 :** Select **Location name** being your pickup location under **Company information**. 

| 💡  **Tips** : You can add store locations in Admin > Settings > Locations.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-5_153k928.png)

**Step 4 :** Enable the shipping rates and tick on the courier services that you prefer. Lalamove Malaysia service is available for the regions listed below: 

**[ New Enhancement ]**
| Regions | Supported coverage |
| ---- |
| Johor | Whole Johor Bahru, Senai, Tiram, Kulai, Kelapa Sawit, Pasir Gudang, Gelang Patah, Nusajaya, Pulai |
| Pular Pinang | Both island & mainland Penang 100% |
| Selangor & Kuala Lumpur | whole Klang Valley |
| Malacca | whole Malacca |

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_3qaysf.png)

You can fill in the **short description** for the courier services available for Lalamove too!

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_n272jf.png)

**Step 5 :** Now the app will auto calculate Lalamove delivery rates for customers at checkout, you don't have to set up the shipping rates yourself.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1s7e98f.png)
---
## 3. Fulfill orders using Lalamove service

**Step 1 :** Go to Orders > click into the order > Fulfill > select Lalamove Malaysia.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1aik33z.png)

**Step 2 :** Choose your preferred **pickup date** and **pickup time** > click **Quote Shipping Rate** and choose the **delivery service**

Lastly, click **Fulfill order** and your delivery order will be passed over to Lalamove automatically!

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-6_gxaoz6.png)

|| 📌Note: Kindly be informed that Lalamove has implemented a Quotation Validity Period (5 minutes) for every quoted shipping rate. A price mismatch error message will occur if the order is not fulfilled within 5 minutes after quoted shipping rate. **[ New Enhancement ]**

You will see the **real-time Tracking URL** from Lalamove once you have fulfilled the order. 

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-7_lyuzny.png)

Now you can just #StayAtHome and wait for Lalamove driver to come and collect your parcel!