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# Connect with POS Malaysia

**In this article:**
1. Introduction
2. Connect Pos Malaysia account to your store
3. Fulfill order and send parcel using Pos Malaysia Service


---


### 1. Introduction
Pos Malaysia provides nationwide delivery service in Malaysia. 

What you can do with the integration of POS Malaysia?
* **Display shipping rate in MYR** - Take a look at the rates of delivery in Ringgit Malaysia (RM) on your website.
* **Enable wide coverage of shipping area** - Expand your domestic markets, including Peninsular Malaysia, Sarawak and Sabah, by shipping locally.
* **Enable pick up** - Provide options for merchants to pick up your parcels whether it is your retail store, your pick up point, or anywhere else you choose.
* **Fulfil orders** - Effortlessly speed up your shipping process with neat and clear airway bills.
* **Enable shipping profiles** - [Set different shipping rates for different products, locations](https://support.easystore.co/en/article/shipping-profile-u2qonl/), or both, so you won't get overcharged!

||| 📌 Note : You MUST complete the steps below before you can use Pos Malaysia in your store:
||| 1. Add your pickup location. You can disable the location if you do not wish to let customers go and pickup their parcels there, Pos Malaysia still can use a pick-up disabled location.
||| 2. Please ensure that you have already signed up for an account with POS Malaysia. If you have yet to sign up with POS Malaysia, please fill this [form](https://docs.google.com/forms/d/e/1FAIpQLScBNY6cj_QtcMvQdta0Zu86yHb5R3ZGAANaeR0L5iilcEMWeQ/viewform).
||| 3. **Account Number** will be provided by POS Malaysia's team to you.


---


### 2. Connect Pos Malaysia account to your store

**Step 1:** Go to EasyStore app > Search for [Pos Malaysia](https://www.easystore.co/en-my/apps/poslaju-my) and install the app.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1d5027.png)

**Step 2:** Fill up all the details under **Account Settings** 

* **Account Number** will be provided by POS Malaysia's team to you.
* **Sender name** : your brand name as the parcel sender
* **Sender phone**: your business contact number
* Select your **preferred format** to print airway bill (A6 as default)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2023-07-03-at-10024_gnnsz1.png)

**Step 3:** Select **Location name** being your pickup location under **Company information**.

| 💡  **Tips**: You can add store locations in Admin > Settings > Locations.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1rr9c92.png)

**Step 4:** Pos Malaysia also supports COD (cash on delivery service)

| 💡  **Tips**: Tick the **Enable Cash on Delivery** checkbox under **Shipping Options** in POS Malaysia app setting  and it will show in the checkout page if the shipping address is supported.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1npkqff.png)

**Step 5**: You can add a surcharge to the rates e.g. fixed rate of handling fee or a percentage of the order as well as enable free shipping when an order amount exceeded the amount set.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1kd8ywo.png)


---


### 3. Fulfill orders using Pos Malaysia service

📌 **Notes:**
||| - Now Pos Malaysia supports bulk fulfillment **maximum 50 orders** at once. Kindly ensure that the orders are **paid, not canceled** or **archived i**n order to bulk fulfill the orders successfully.
||| - Pos Malaysia also supports bulk download AWB **(maximum 50 at a time)**


**Step 1**: Go to Orders > click into the order > Fulfill > Fulfill with Pos Malaysia.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-13_p61oe8.png)

**Step 2**: Shipment settings. Choose yes / no for Pick Up. Click Fulfill order and your delivery order will be passed over to Pos Malaysia automatically.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_w9k4yp.png)

**Step 3:** You can now download your airway bills by bulk or individually.

| **Bulk download:** Go to EasyStore Admin Panel > Orders > Check the orders that you wish to print airway bills > More actions > Download Pos Malaysia AWB

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-14_8kmmoi.png)

| **Single download**: Within order page > More actions > Download Pos Malaysia AWB

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-15_1pppjo4.png)
