> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Contact your customer directly in customer page

You can now get in touch with your customers with quick contact. With this, it gives you the opportunity to :

*   Follow up with your loyal customers
    
*   Communicate with your customers/prospect easily
    
*   Able to solve an issue in a speedy way
    
*   Get a rough idea of what your customer need from your business
    
*   Collect feedback from customers
    

|| **📌 Note :** The channels supported now would be **Email** and **Whatsapp** only. We will add on some channels for quick contact for you so stay tuned!

**Step 1** : Go to [EasyStore Admin Panel](https://admin.easystore.co/) > Customers > Select customers

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-23_1q6tf1a.png)

**Step 2 :** Click the **Email** OR **Whatsapp** icon from the Quick Contact

![](https://storage.crisp.chat/users/helpdesk/website/7a2f8c20abef9800/d18c9fb9-8b95-41eb-a626-5bf050_1mwot4v.png)

When you clicked on the **Email** icon, it will brings you to your **Gmail inbox** & you can type in the content here

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-24_1j6yvr2.png)

When you clicked on the **Whatsapp** icon, it will brings you to your **Whatsapp Chat**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-1_1bt3g22.gif)

**Step 3 :** Type in the content > Click the send button and you're are done! 😉