> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customer Registration Control

### In this article:

1. [Introduction](#1-1-introduction)
2. [Turn off customer registration](#1-2-turn-off-customer-registration)
3. [Register customer and send invitation](#1-3-register-customer-and-send-invitation)

# 1. Introduction

You might need to disable customer self-registration if your business requires stricter control over customer access. For example, you run a private invite-only store, an internal company store, or offer special reseller pricing that requires review or approval before granting account access to place orders.

This setting is applicable to both **Online Store** and **Shopping App** channels.

# 2. Turn off customer registration

2.1 Go to **Customers** > click the **3-dot menu** on the top right > **Customers settings**.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1s67w9n.png =800x255)

2.2 **Disable Registration** > Save.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1uw0efv.png =800x377)

2.3 By turning off customer self-registration, system prompt confirmation:

* **New customers won't be able to create an account**.
* Customers **must log in** before checkout.

If agreed, tick the checkbox and click **Disable** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1uqxwtn.png =450x265)

*When registration is **Enabled**, customers can toggle between **Sign up** and **Log in**:*

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1dz3xd6.png =900x495)

*When registration is **Disabled**, toggle is hidden and customers can only log in:*

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_obtydu.png =900x394)

2.4 When registration is disabled and customer trying to log in with a new account, system will prompt reminder:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_o6f1op.png =900x411)

# 3. Register customer and send invitation

For approved customers, you can register for and send invitation to them.

3.1 Go to Customers > **Add customer**.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1nbb1f4.png =800x256)

3.2 Fill in **First & Last name**, **Email / Phone or both** > Save the customer.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_unhdzn.png =800x281)

3.3 After customer created, send invitation to customer.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_18ek3y3.png =800x334)

3.4 Template of invitation email can be found and preview at **Settings** > **Notifications** > **Customer Account Invite**.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1kp5fyt.png =800x450)