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# Different shipping rate for different product - Shipping Profile


### In this article:

1. [Introduction](#1-1-introduction)
2. [Set up shipping profiles](#1-2-set-up-shipping-profiles)
3. [How shipping apps work with shipping profiles?](#1-3-how-shipping-apps-work-with-shipping-profiles)
4. [Order with mixed profiles or out of zone item(s)](#1-4-order-with-mixed-profiles-or-out-of-zone-items)

# 1. Introduction

###### What is Shipping Profile?

A Shipping Profile lets you group products based on their shipping zones, methods, or rates.

###### How Shipping Profile helps?

It allows you to customize shipping for products based on their shipping zones, methods, or rates.

###### When should you use a Shipping Profile?

Some use cases include:
* Products that only ship to certain areas
* Products that require different shipping methods or rates than others

# 2. Set up shipping profiles

2.1 Log in to your EasyStore admin panel > Settings > Shipping & Pickup > **Add shipping profile**. ****

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1b05o6q.png =800x208)
2.2 Name the profile and select its shipping condition.

| 💡 You can create multiple profiles of the same condition.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_16ojfhw.png =800x207)
2.3 Add products that belong to this profile, you can also come back to add later.

|| 📌 Each product can only be added into one shipping profile.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_x2h1e0.png =800x175)
2.4 Once done add products, click Save.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_7clo70.png =800x365)
2.5 Shipping profile has been created successfully. You may click **Add zone** to continue customize its shipping zones, methods and rates. Follow [steps 2-3 of this guide](https://support.easystore.co/en/article/set-up-shipping-method-118upim/) to complete the setup of each profile.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1ah3u9t.png =800x254)
2.6 A completed shipping profile with product, shipping zone and method.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_4fvla8.png =800x157)
# 3. How shipping apps work with shipping profiles?

Currently only EasyParcel and Ninja Van apps support selected shipping profiles as below:

* **EasyParcel** - 'General' profile only
* **Ninja Van General Account** - 'General' profile only
* **Ninja Van Cold Chain Service Account** - 'Frozen' and 'Chilled' profiles

# 4. Order with mixed profiles or out of zone item(s)

4.1 There are possibilites where one order contains products from different shipping profiles. In such cases system will charge **Combined shipping** which is the total of shipping charges from each profile.
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Example: If order contains 2 products:

* Product A from ‘General’ shipping profile that charges RM5 flat rate per order
* Product B from ‘Fragile’ shipping profile that charges RM25 flat rate per order

The shipping charge for this order at checkout page would be RM5 + RM25 = RM30 — 'Combined shipping'.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_11lm2n6.png =800x234)
4.2 If order contains item(s) that do not ship to customer's area, system will prompt reminder for customer to remove the item(s) from cart.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1ybj31o.png =800x155)
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![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-2023-11-03t013318969_tz16wx.png)

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