In this article:

Why need different discount method Approach?
What are the discount methods available?
Where can the discount method be found?


1. Why need different discount method Approach?

Discounting has long been used to incentivize customers to make a purchase and market shows that it's an effective move to drive sales.

In order to encourage customer to purchase from your store, besides providing different types of discounts, may also use different discount method approach to get more sales. This might drum up more sales, but it can hurt your bottom line in the long run.

The solution, then, is to strike a balance between when and how often to use them and which user segment to offer them to.

2. What are the discount methods available?

There's total of 4 discount method:

a. Automatic discount (Lite Plan & above)
b. Voucher code (Lite plan & above)
c. Redeem by redemption code (Business Plan only)
d. Redeem by loyalty point (Standard Plan and above) - coming soon

The existing discount method are:

a. Automatic discount - when customer order meet condition (example: purchase minimum 1 item), it will be triggered in cart or checkout page.



b. voucher code - customer can only redeem the discount by key in voucher code at cart or checkout page.



The new discount method introduced are:

c. Redeem by redemption code (Business Plan) - This discount method only available for login customer and it can only redeem and use once per customer.



Redemption code can be redeemed at customer account page and customer can store their code in their voucher wallet for future use / within the valid time without need to referring back chat, email.

Example: Promotion set to Buy 3 items at RM35 for selected items (Bundle price), with voucher code "CLEAN", redeem by redemption code.



💡 Tips : For the redemption code, may set store usage limit to set restriction on how many logins customer can redeem it.



d. Redeem by loyalty point (Standard Plan and above) - This discount method enable customer that have collected loyalty point.

Note: To setting up points distribution for loyalty program, may refer this article for more info

3. Where can the discount method be found?

This extra condition can be found when setting up promotion, under Extra condition > Discount method (Before this only voucher code available)

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