> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# NovoChat

![](https://storage.crisp.chat/users/helpdesk/website/bab0872dcd03f800/ec807cfa-34e5-42a1-8522-e695ad_vdnonb.png)

###### In this article:
1.  Introduction    
2.  Installation of NovoChat    
3.  Steps to get NovoChat button on your website    
4.  Other information about NovoChat    
---
## 1. Introduction

If you are looking for a chat widget that helps you to centralize all the messages from **WhatsApp, LINE, Telegram and Facebook Messenger** in one place, then NovoChat is what you are looking for!

You can integrate with NovoChat as you are able to send **[bulk messages](https://novochat.co/broadcast-messages/)** and having **[omnichannel chat](https://novochat.co/omnichannel-chat-widget/)** to reach out to your customers in few channels instead of just one to help you to drive more sales and reach out to your customers easily.

Make sure you have an account with NovoChat to integrate them to your EasyStore website. Sign up for _7 days free trial_  [from here](https://app.novochat.co/users/sign_up), and if you wish to continue using NovoChat after the 7 days free trial, here's the [Plans & Pricing](https://novochat.co/pricing/) for Novochat.

You may reach out for NovoChat team by joining NovoChat's [WhatsApp Automation Community](https://www.facebook.com/groups/novochatcommunity/) or book a meeting slot with NovoChat team from [here](https://timesync.novocall.co/novocall/) to know more!
---
## 2. Installation of NovoChat

**Step 1 :** [EasyStore Admin](https://admin.easystore.co/) > Apps > More Apps > Search **NovoChat >** Install this app

![](https://storage.crisp.chat/users/helpdesk/website/9cc5be0fe9d56800/9f99809b-9cd7-4b6b-a335-d51491_1ij3yhm.png)

**Step 2 :** Fill in the **Whatsapp Number**, **turn on** the **Deploy Widget** and click **Save**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-40_1e96a3c.png)

and you have successfully integrated NovoChat with EasyStore!

![](https://storage.crisp.chat/users/helpdesk/website/58af390f2e8c8400/8e042aa0-9681-47e0-a7b9-6f1d75_19sj405.png)
---
## 3. Steps to get NovoChat button on your website

![](https://storage.crisp.chat/users/helpdesk/website/771240ce52ff3c0/04bcc2fa-ee41-481d-bb52-678257_725wiy.png)

There are 4 channels provided by NovoChat and make sure that you have enabled either 1 of the chat button:

*   [Whatsapp Business](https://novochat.co/whatsapp-business-on-website/)
    
*   [LINE](https://novochat.co/line-on-website/)
    
*   [Telegram](https://novochat.co/telegram-on-website/)
    
*   [Facebook Messenger](https://novochat.co/messenger-on-website/)
    

**Step 1 :** [Login](https://app.novochat.co/) to your NovoChat account > click on **Settings**

**Step 2 :** Click on **Widget.** You can customize your widget preference under **Widget Settings > Design**

*   Company logo (can upload company logo image)    
*   Title    
*   Chat widget position (Left or Right)    
*   Primary colour
    

You can see the preview on the right hand side

![](https://storage.crisp.chat/users/helpdesk/website/cf67678696c98000/aebc27e1-5ce2-4b12-bbaf-19d704_joz4jd.png)

**Step 3 :** You can see the channels that you have enabled under **Channels** tab, so make sure you have enabled either 1 chat widget under Channels then only it will appear on the chat widget.

![](https://storage.crisp.chat/users/helpdesk/website/90d1d208b6256000/13fca89f-f24e-42a9-8ad7-2cf53a_yykdlh.png)

**Step 4 :** You may proceed with the chat widget installation under the **Installation** tab.

*   Please activate the widget    
*   Copy the installation code    
*   Select Display Pages.    

and click **Update.**

![](https://storage.crisp.chat/users/helpdesk/website/ee97d93de5e8e800/4bc08d63-7d3e-4a20-abba-0fa989_121wzje.png)

**Step 5 :** Log in to your [EasyStore admin panel](https://admin.easystore.co) > **Channels > Online Store > Edit Source.** Select **theme.liquid** file and paste the installation code after **</head>**

![](https://storage.crisp.chat/users/helpdesk/website/d9d71dd0f0e5f000/7d4e1284-e0e2-4eb9-b6cb-f7d1ca_mulzpx.png)

**Step 6 :** Click **Save** and the NovoChat chat widget will appear on your EasyStore website (the pink one on bottom right).

![](https://storage.crisp.chat/users/helpdesk/website/df1927d281a9980/f0c6ad59-919c-4716-92a5-be4cbe_m43dlp.png)
---
## 4. Other information about NovoChat

[Click here](https://help.novochat.co/) to view the general information that you might need to know

As mentioned, you are able to keep track of all the messages in a centralized inbox in NovoChat dashboard > **Inbox** section. Besides, you are able to search for conversation, mark the messages as read etc. too!

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-41_zfwhuo.png)

Want to send broadcast messengers but can't think of the content or template? No worries, you can refer to NovoChat's [Message Template Library](https://novochat.co/message-template-library/) download the message template that you prefer. They have multiple message template by **Industry** and by **Use Case.**

![](https://storage.crisp.chat/users/helpdesk/website/a811ae68d9455800/b59c1678-f104-4760-81f1-454d5a_nbi7v.png)