> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Role play as customer

  
Once you have completed the steps for the **online store setup checklist** below :
* [Create your store](/en/article/create-your-store-itiex6/)
* [Add products](/en/article/add-products-dxw3ak/)
* [Add shipping method](/en/article/set-up-shipping-method-118upim/)
* [Add payment method](/en/article/set-up-payment-method-z3scd5/)
* [Install theme template](/en/article/install-theme-template-4729y9/)

You may have role play as a customer for your EasyStore website to go through the purchase & checkout flow. Roleplay as a customer to place an order with the real transaction to ensure that checkout process including settings for order processing, payment, shipping, and taxes are correct.

###### In this article:
1.  [Place a test order](#1-1-place-a-test-order)
2.  [Manage test order](#1-2-manage-test-order)
    

# 1. Place a test order

**Step 1 :** Go to **Channels** > **Online Store** and click the icon to preview your online store  

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-36_1u0db2x.png)

**Step 2 :** Add an item into cart > Click the Check Out button

![](https://storage.crisp.chat/users/helpdesk/website/cf71b7412cfb9800/5edd5751-ec3b-4dc7-aacd-20755c_1yxiu5t.png)

**Step 3 :** Complete your shipping and payment options with details > click **Place Order Now**. Learn more on how customers choosing delivery method and options. !!!

![](https://storage.crisp.chat/users/helpdesk/website/abd2cecfa9d93000/304e747b-2a9f-4f73-aaa9-c0cfb5_1mkgaby.png)

**Step 4 :** Order placed successfully.

![](https://storage.crisp.chat/users/helpdesk/website/2e8e65248cbe8400/427507ec-431a-49d2-ad61-35e485_859fn8.png)
---
# 2. Manage test order

**Step 1 :** Now you have received this order in your EasyStore Admin > Orders where you can manage this order.

|| 📌 You'll be notified via email for new orders received  

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-37_410ylh.png)
**Step 2 :** When the order Payment status turns **Paid**, it means the test order is successful. Here is the article to [set up payment method](/en/article/set-up-payment-method-z3scd5/)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-38_ldoj56.png)

**Step 3 :** And now you can proceed to fulfill this test order and make sure customers ( yourself in this case ) get notified with their parcel tracking info.
* Manually fulfill an order
* [Fulfill order and send parcel using EasyParcel Malaysia service](/en/article/fulfill-order-and-send-parcel-using-easyparcel-malaysia-service-rh92wm/)
  
**Step 4 :** Once fulfillment done, your test order is considered completed. May refer to the guide here to know more about **Order Status**!

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-39_e2es1v.png)