> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Sell on POS: About Orders Processing ### In this article: 1. [Save customer’s cart](#1-1-save-customers-cart) 2. [Invite checkout (convert to online order)](#1-2-invite-checkout-convert-to-online-order) 3. [Schedule shipping](#1-3-schedule-shipping) 4. [Cross location pickup](#1-4-cross-location-pickup) # 1. Save customer’s cart || 📌 Reminder: Saved cart will not sync across devices. 💡 Tips: * You can save more than 1 cart. * Each time the cart is saved, system will automatically start a new cart. ###### Save cart 1.1 Tap More actions > **Save current cart** ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_ur76fd.png =800x446) 1.2 To save more than 1 cart will involve 2 steps: 1. Tap More actions > **View saved carts** ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_17fwkqu.png =800x446) 2. Tap **Save current cart** button at the bottom. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1hwm5hl.png =800x446) ###### Open saved cart 1.3 More actions > View saved carts > tap the cart to open it. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_u5cytn.png =800x446) ###### Update saved cart 1.4 Open the saved cart > edit the cart > More actions > View saved carts > the cart will be auto selected (with a tiny tick), tap **Save to selected cart** button at the bottom to update the cart. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_8x6jd5.png =800x446) ###### Delete saved cart 1.5 Open the saved cart > **Clear**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_m0dt82.png =800x446) # 2. Invite checkout (convert to online order) If customer would like to arrange shipping or pickup and also make payment online, you can invite customer to checkout online. 2.1 To let customer checkout online, tap More actions > **Invite Checkout**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_4dk8oe.png =800x446) 2.2 Let customer scan the QR code or send the online checkout link to customer via: * Direct send via Email (one-click send without app pop up) * LINE * WhatsApp * Others — other supported apps that will pop up on your POS device ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1rd8emz.png =800x446) 2.3 Then, customer can head to the online store checkout page to place order. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_103t0b3.png =800x358) # 3. Schedule shipping You can offer to ship the order for customer. For example ship a bulky item to their home or ship as birthday gift to their friends. || 📌 Reminder: Must add customer before schedule shipping. 3.1 Tap More actions > **Schedule Shipping**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_iw1wcu.png =800x446) 3.2 Select or add new **shipping address** for customer. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1md967n.png =800x446) 3.3 Select **ship-from location**. The `Sufficient / Insufficient` label tells you the overall stock availability of this order at each location. || 📌 Note: Stock will be deducted from the selected location. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_h4im60.png =800x449) 3.4 Select from **shipping methods** that are the same as your online store, or add custom shipping rate. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_qx9cgz.png =800x452) 3.5 Review the shipping details. Add necessary discount, tax, voucher, points or credits if any > **Checkout** and proceed with payment. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1pb4hfp.png =800x452) # 4. Cross location pickup Customers can choose to pick up their order at another location. For example when stock arrive at the location that is nearer to their place. || 📌 Reminder: Must add customer before schedule pickup. 4.1 Tap More actions > **Schedule Pickup**. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_151yf34.png =800x446) 4.2 Select the **location** customer would like to **pick up from**. The `Sufficient / Insufficient` label tells you the overall stock availability of this order at each location. || 📌 Note: Stock will be deducted from the selected location. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1f7nhb4.png =800x452) 4.3 Fill in **receiver’s information** and **pickup time** > Confirm. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_nsv11w.png =800x452) 4.4 Review the pickup details. Add necessary discount, tax, voucher, points or credits if any > **Checkout** and proceed with payment. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_lv94zg.png =800x452) --- More guides on how to use EasyStore POS system in details: * [Recommended Setup](https://support.easystore.co/en/article/recommended-pos-setup-112xqyz/) * [Start selling on POS](https://support.easystore.co/en/article/start-selling-on-point-of-sale-1mwcozr/) * [About Payment and Shift](https://support.easystore.co/en/article/sell-on-pos-about-payment-and-shift-8mypk9/) * [About Product, Price and Discount](https://support.easystore.co/en/article/sell-on-pos-about-product-price-and-discount-8fce4w/) * [About Customers](https://support.easystore.co/en/article/sell-on-pos-about-customers-1602vdl/) * About Orders Processing