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# Set up LINE Order Form

###### In this article:
1.  [About LINE Order Form](#1-1-about-line-order-form) 
2.  [How does it work?](#1-2-how-does-it-work)
3.  [Steps to setup LINE Order Form](#1-3-steps-to-setup-line-order-form)    
4.  [Tips : Insert referral code in LINE Order Form](#1-4-tips-insert-referral-code-in-line-order-form)
---
# 1. About LINE Order Form

*   Just create a form and you will get a permanent link for every form created, the link is a shorten link (e.g. [https://easy.co/qvgg](https://easy.co/qvgg)) that can be shared across your social media, messaging app.
    
*   Customers can place order and make payment (both manual & auto payment gateway for normal checkout) via LINE
    
*   For LINE [shortlink checkout](/en/article/line-order-form-shortlink-checkout-1chir51/), only support manual payment method.
    
*   You can create different form that include different products. For example, one form is for seafood, another form is for meat.
    
*   We suggest one form includes not more than 30 products for the best mobile scrolling experience for your customers.
    
![](https://storage.crisp.chat/users/helpdesk/website/63a60f763cade80/e6b40573-3f75-4387-84af-099b24_1d93nl4.png)
---
# 2. How does it work?

### Message from customers

1.  Customer messages you on LINE
    
2.  Send them your order form link
    
3.  Customer choose the products they want, fill up details > "Send Message" to ask more questions or "Buy Now" to proceed with payment
    
4.  You receive order via LINE
    
5.  If "Send Message" was pressed, a second link will be generated, customer can click this link to proceed with payment too
    
### Share link on social media/message app

1.  Customer clicks the link to place order
    
2.  You receive orders via LINE
    
3.  Customer can click second link to pay    

**This is a demo on the conversation :**

![](https://storage.crisp.chat/users/helpdesk/website/74927ed46217f400/87acf141-69f8-41aa-8a26-8c2fc4_1h26bgn.png)

![](https://storage.crisp.chat/users/helpdesk/website/7f58f37f27321400/f8fd6033-e270-4176-8a3c-94c316_1pvv8yt.gif)
---
# 3. Steps to setup LINE Order Form

**Step 1 :** [Admin panel](https://admin.easystore.co/) > Channels > LINE > Enable it

![](https://storage.crisp.chat/users/helpdesk/website/8ff3056d0c9c0800/2e55826e-765b-4742-a410-46425a_xq7umi.png)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_10p9tze.png)

**Step 2 :** Settings > Fill in your display name and LINE Official Account ID (starting with @) that will be receiving orders  

**Step 3 :** Save

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_hljizz.png)

**Step 4 :** Back to Order forms > Add order form

**Step 5 :** Insert title > Choose products for your form

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_y4ozu8.png)


**Step 6 :** Choose the information you need from customers

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/heimer-1_18a13ry.png)

**Step 7 :** Save > open the order form again to get your form link

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/heimer-2_1kd6bv4.png)

**Step 8 :** Share this link to your customers and start receiving orders via LINE
---
# 4. Tips : Referral code for LINE Order Form

Your referrals can get their LINE referral custom link from you. May refer to this guide [here](https://help.easystore.co/en/articles/3923416-set-up-referral-marketing) to setup referrals.

To share LINE referral link to referral, may get it from referral program channel

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_j4zfdx.png)