> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Setup domain email address with ZOHO mail

###### In this article:
1.  Introduction    
2.  Setup ZOHO mail    
3.  DNS Records
---    
## 1. Introduction

ZOHO mail provides an email hosting service for your business,. For example, [admin@yourstorename.com.](mailto:admin@yourstorename.com)

As EasyStore does not provide email hosting at the moment, if your domain is purchased through EasyStore, you can set up ZOHO mail for it.

|| **📌 Before started:** Make sure your domain status is secured. [Activating SSL certificate](/en/article/activate-ssl-certificate-lv70xc/)

![](https://storage.crisp.chat/users/helpdesk/website/d7b98544a322d800/ed628d97-4432-48e8-8cc0-de7754_mho6z0.png)
---
## 2. Setup ZOHO mail

**Step 1 :** In your ZOHO mail account, go to **Domains**.

![](https://storage.crisp.chat/users/helpdesk/website/d8d0e58c7dfc1000/6cb9a64d-3c9f-4124-8665-6eb49d_n7kozw.png)

**Step 2 :** Select **Others** from the DNS Hosting Provider list

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-7_18ez0u3.png)

**Step 3 :** Here is where you find your domain CNAME record

![](https://storage.crisp.chat/users/helpdesk/website/3aecf4fac710f200/a0fa9174-cfbf-4c38-bfa9-dc105d_w0u3ac.png)

**Step 4 :** Paste the CNAME record as below ( [EasyStore Admin](https://admin.easystore.co/login) > Channels > Online Store > Domains > beside **Registered domains**, click **Pencil** icon >  **+ Add DNS record** ) > **Save**.

May refer here for further elaboration: [https://bit.ly/2TckQkZ](https://bit.ly/2TckQkZ)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-8_bor1rq.png)

**Step 5 :** Proceed to CNAME verification within your ZOHO setup page

![](https://storage.crisp.chat/users/helpdesk/website/ddff13533d6d0800/4073e801-6fc3-4c6d-8a71-ca2fe5_lhlsyy.png)

**Step 6 :** After verification, you will need to provide the **desired username** ( use as ZOHO login email )

![](https://storage.crisp.chat/users/helpdesk/website/3034333b020c0a00/09b9c0f5-a7dc-4080-8274-d93914_qasro0.png)

**Step 7 :** Add user(s)

![](https://storage.crisp.chat/users/helpdesk/website/99b4cedaa93d7000/779c570f-0774-46a4-9088-b74df1_1rvdj42.png)

**Step 8 :** Create [email group](https://www.zoho.com/mail/help/adminconsole/creating-groups.html) > Click **Back to Setup.**

![](https://storage.crisp.chat/users/helpdesk/website/5844d926bfe4e000/c8ab9451-9b7b-4202-b752-f84c3d_7ebrpt.png)

**Step 9 :** Add email account into the group.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-9_1kmqqbj.png)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-10_cd4ooz.png)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-11_38tgen.png)

**Step 10 :** Paste the MX record as below ( [EasyStore Admin](https://admin.easystore.co/login) > Channels > Online Store > Domains > beside **Registered domains**, click **Pencil** icon >  **+ Add DNS record** ) > **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-12_1mdd1b3.png)

To ensure correct email delivery to your domain, only the MX Records provided below should be listed

![](https://storage.crisp.chat/users/helpdesk/website/b281f04e78485000/2dbde4ea-2ccf-4b29-be45-c7e41a_1e8kyr9.png)

Source: [https://bit.ly/3wv2lqn](https://bit.ly/3wv2lqn)

**Step 11 :** You can now use the email account(s) to send & receive emails.
---
## 3. DNS Records

Set up **SPF/DKIM** ( Recommended )

Go to [EasyStore Admin](https://admin.easystore.co/login) > Channels > Online Store > Domains > beside **Registered domains**, click **Pencil** icon >  **+ Add DNS record** > Kind = **TXT** > **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/8c57b368fddf1800/5b976f03-3387-40b8-be21-beec86_255qkc.png)

May refer here for further elaboration: [https://bit.ly/2TckQkZ](https://bit.ly/2TckQkZ)