> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Shipping Discount

**In this article:**

1. [Introduction](#1-1-introduction)
2. [Steps to create shipping discount](#1-2-steps-to-create-shipping-discount)
3. [FAQs](#1-3-faqs)


---


# 1. Introduction

Shipping discount refers to offering subsidized or free shipping to your customer. With shipping discount, you can set different shipping discount rate for different region and different spending. 

💡The benefits of offering shipping discount

- **Enhances Customer Loyalty:** Customers appreciate businesses that prioritize their needs. Offering discounted shipping can help build customer loyalty and increase repeat purchases with your brand.
- **Higher Average Order Value:** Customers will tend to purchase additional items to meet the minimum order value required for subsidized or discounted shipping. This can lead to larger average order sizes.


# 2. Steps to create shipping discount

**Step 1**: Login to EasyStore’s admin panel > Promotions > select All discount > Add discount

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-16_164c49s.png)

| 💡  **Tip** : Select all voucher > add voucher if you would like to create the shipping discount as redeemable voucher

**Step 2**: Select the discount for **Shipping fee**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-17_1yov1y5.png)

**Step 3**: Fill in title & description

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_81n7md.png)

**Step 4**: Set purchase requirement. Based on **amount spend** or **quantity purchased**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_cetd2t.png)

| 💡  **Tip**: You can select the applicable item as store wide or specific item too

**Step 5**: Set the discount value as **free shipping or subsidized partial shipping**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1sgaj7e.png)

| 💡  **Tips**: For example if you want to offer RM5 discount on the shipping fees, you can fill in RM5 at the subsidized shipping column

**Step 6**: Select the applicable country and region. 

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1uxyvxe.png)

| 💡Once a country is selected, you will be prompted to further select sub-regions ( by zip codes or states )

**Type in zip code** - define your zone by manually inserting zip codes

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1wrx80c.png)

**Select from list** - define your zone by selecting from the list of states

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_ss2jbn.png)


**Step 7**: Applicable shipping method

* All shipping methods
* Shipping only
* Pickup only

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1odlws2.png)

**Step 8**: Discount method

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1irywzr.png)

###### 8.1 Automatic Discount
The discount can be apply automatically without any extra code or redeem action once the discount condition has been met

###### 8.2 Discount Code

* Required to be **entered** when customer checkout.
* Multiple voucher codes can be generated.
* Can either manually create your own voucher code / click "Generate code" to auto generate voucher code.

**Step 9**: Select customer eligibility

Customer login is **not required** for option:
* Open to public

Customer login is **compulsory** to the discount for options:
* All logged-in members
* Selected customer group(s)
* Selected customer(s)
* Selected membership tier(s)

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_25q2aj.png)

**Step 10**: Store usage limit and customer usage limit
* Unlimited
* Limited times (Total number of usage for this promotion per store/ per customer account)

||| 📌 **Note**: Customer login is required if there is limited times usage because system will need customer account information to track for the usage

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1jbo470.png)

| 💡  **Tips**: Go to Setting > Checkout > Customer Account > select option Log in is required

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/darius-18_1h7t7w2.png)

**Step 11**: Save and your shipping discount has been created!

# 3. FAQs

**Q : Which EasyStore's Plan includes Shipping Discount feature?**

Shipping Discount feature is available for EasyStore's **Standard Plan and above.**