> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Sync Orders with Biztory

###### In this article
1. About Biztory
2. How to sync orders with Biztory

**Before you start:**
*   Make sure you have installed [Biztory app](https://www.easystore.co/en-my/apps/biztory) in your EasyStore.    
*   Make sure you have [registered an account](https://v.biztory.com.my/register) with Biztory    
*   Make sure your EasyStore and Biztory account is connected
    

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-69_112hts3.png)

## 1. About Biztory

Biztory is an user-friendly accounting software which is suitable for all small-medium businesses. You can export all of your products, orders, and customer data with a single click!

## 2. How to sync orders with Biztory

**Step 1**: [EasyStore Admin](https://admin.easystore.co/) > Apps > Search Biztory Malaysia > Click 'Continue'

**Step 2**: Click top right button > My Biztory

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-70_1e7152o.png)

**Step 3**: Go down to '3rd Party App' > EasyStore > Click 'Orders' > Click the 'Check for Updates'.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-71_1ck30cp.png)

**Step 4**: You can go back to EasyStore > Click Orders and check if your orders is similar with Biztory.

![](https://storage.crisp.chat/users/helpdesk/website/b3c3fe6265631800/2d8b31f9-383d-48a2-a914-3a7d14_1mza1yc.png)

**Note**: If orders **do not contain customer name** you need to **enable Delivery Order Preference.** May go to My Biztory > Delivery Orders and tick Enabled for the Preference. Can enable Delivery Order Preference again and refresh IT if sync status fail.

**Step 5**: Once everything is accurate, you can tick the small box for orders (you can choose orders) then click Sync.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-72_6nx1x3.png)

**Step 6**: Once orders are synced, you can go to **Sales Invoice** to check if the orders have sync into sales.

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-73_1qkxka9.png)

If sales invoice is shown as below, meaning orders are successfully synced from EasyStore!

|| **Note**: The order number will be the same to avoid duplicate orders created.

![](https://storage.crisp.chat/users/helpdesk/website/3430bbfb8c0e7600/85c907dd-2647-4f26-ab5f-c28990_14ytmql.png)

Hope this helps!