> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why I can't type in the description/content?

Having informative content can help provide a source of information and educate your visitors/customers. They can get the information they need regarding your business to get to know you better before proceeding with the purchase decision. Hence, here is the solution if you are having difficulty typing the description/content.

This guide is referring to the description/content for :
* [Product description](https://admin.easystore.co/products/new)
* [Collection content](https://admin.easystore.co/products/collections/new)
* [Templates](https://admin.easystore.co/products/templates/new)
* [Pages](https://admin.easystore.co/content/pages/new)
* [Article content](https://admin.easystore.co/content/articles/new)
    
If you are having an issue where you are not able to type the description as the image shown below :

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-28_1175ffc.jpg)

Please make sure that your browser does not have **AdBlock** extension. You can choose to uninstall/remove it from your browser.

* Chrome Web Store - [AdBlock — best ad blocker](https://chrome.google.com/webstore/detail/adblock-%E2%80%94-best-ad-blocker/gighmmpiobklfepjocnamgkkbiglidom)
    
* Safari - [AdBlock for Safari](https://apps.apple.com/us/app/adblock-for-safari/id1402042596?mt=12)
    
* Firefox - [AdBlock for Firefox](https://addons.mozilla.org/en-US/firefox/addon/adblock-for-firefox/)
    
* Microsoft Edge - [AdBlock](https://www.microsoft.com/en-my/p/adblock/9nblggh4rfhk?activetab=pivot:overviewtab)

![](https://storage.crisp.chat/users/helpdesk/website/82ded3d0c22ce000/51866aab-a822-4da4-aaf4-6fb134_jjozct.png)

If you didn't install the Adblock extension, kindly provide us a screenshot of your browser extension list

* **Chrome:** Open browser extension list and click the 3 dots at the top right of the browser > Click **Settings** > Click **Extensions** at the sidebar
    
* **Safari:** Open browser extension list > Click **Safari** > Click **Preferences** > Click **Extensions** tab
    
Feel free to send it to [support@easystore.co](mailto:support@easystore.co) for further assistance!
---
However, if you wish to enable AdBlock extension on your browser, you may follow the steps below to solve the product description issue.  

**Step 1 :** Click on the **extension** 🧩 icon

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-29_1h5dbe9.jpg)

**Step 2 :** Click on the **AdBlock**

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-30_azk1dg.jpg)

**Step 3 :** Click **Always** and it is required to refresh the page

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-31_sqj2s7.jpg)

**Step 4 :** The column for the description/content should be appearing now and you can start writing in the content.