> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is there no image displayed in Outlook?

###### In this article:
1. [Why Outlook block external images?](#1-1-why-outlook-block-external-images)
2. [Settings to show images on outlook](#1-2-settings-to-show-images-on-outlook)
3. [Settings to allow clickable links on Outlook](#1-3-settings-to-allow-clickable-links-on-outlook)
---
# 1. Why Outlook block external images?

Due to Outlook's **External image protection**, some photos will not be shown in the email. If you want the images to show in Outlook ([outlook.com](http://outlook.com/) / [live.com](http://live.com/) / [hotmail.com](http://hotmail.com/)) , you can follow the steps below to disable protection.  
---
# 2. Settings to show images on outlook

**Step 1 :** At the top of the page, select the 2nd icon from left > **View all Outlook settings**

![](https://storage.crisp.chat/users/helpdesk/website/892775962f667000/7c05c9f1-9024-4b73-9952-95f5d1_1xhuxdo.png)

**Step 2 :** Select General > **[Privacy and data](https://outlook.live.com/mail/options/general/export)**

**Step 3 :** Choose from one of the options given
*   Select **Always use the Outlook service to load images** if you want to view external images in Outlook.com using an image proxy.
*   Select **Don't use the Outlook service to load images** if you don't want Outlook.com to load external images using an image proxy.

||| ⚠️ **Warning :** If you choose the 2nd option from above, your personal data might be at risk.
---
# 3. Settings to allow clickable links on Outlook

**Step 1 :** You can click 【 File > Options > Mail > Editor Options > AutoCorrect Options > AutoFormat 】

**Step 2 :** Place a check mark in the "Internet and network paths with hyperlinks" check box in the Replace section

**Step 3 :** Place a check mark in the "Plain text e-mail documents" check box in the Always AutoFormat section
---
**📌 All sources from [Microsoft support](https://support.microsoft.com/) and here would be some useful links :**
*   [Turn on or off links in email messages](https://support.microsoft.com/en-gb/office/turn-on-or-off-links-in-email-messages-2d79b907-93b6-4774-82e6-1f0385cf20f8)
*   [External image protection in Outlook.com](https://support.microsoft.com/en-us/office/external-image-protection-in-outlook-com-43c0c17e-8fd1-41c6-93fe-ffe54638e82b)
*   [Why is Outlook.com ImageProxy breaking images for some domains?](https://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/why-is-outlookcom-imageproxy-breaking-images-for/7b5c1e36-f153-41dc-b367-67e986bf0ef8?page=11)