> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 【POS 系統】關於 POS 訂單配送/取貨 ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/5oiq6zw354mi44cb5ywo6io954mi_u806dn.png) 使用 POS 系統下單，一般是顧客現場付款和取貨，如果顧客想要先付款，後在別的門市取貨或需要配送到指定地點，你可參考這篇文章。 || 目前支援的物流包括：綠界科技物流、ezShip 便利配物流、無串接超商物流 --- # ${color}[#c02626](目錄：) ### [▶️安排配送](#3-5a6j5o6s6ywn6ycb) ### [▶️安排取貨](#3-5a6j5o6s5yw6lko) --- ### 步驟一：登入 POS 系統 方法 1 ：登入 EasyStore 後台首頁 → 點擊最上方的 POS 系統管道 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1secdyk.png) 方法 2 ：點擊銷售管道 → POS 系統 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_14j7yyc.png) ### 步驟二：新增訂單 1. 加入商品和選擇已有/新增顧客資訊 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1s9oqv0.png) 2. 點擊「更多操作」 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1h3rnbj.png) 3. 若是需要配送到顧客的地址就選擇「安排配送」，若是想要在別的商店實體門市或超商門市取貨就選擇「安排取貨」 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_tyuwf0.png) ### ${color}[#c62a2a](安排配送) 4. **選擇「安排配送」就是為訂單進行宅配配送** ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1nykkql.png) ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_bqpie9.png) 4.1 若官網後台裡有顧客的地址資料，會直接顯示配送地址讓你選擇 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1h08482.png) 若想要為顧客新增配送地址，可點擊「新地址」並輸入地址 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_gl6bq4.png) 4.2 POS 系統會顯示主要門市地址和目前正選擇的門市讓你選擇想要從哪個門市發貨 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_pwy0hv.png) 4.3 關於運費，你可直接選擇已在官網後台設定好的手動物流或第三方物流運費 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_tkw32q.png) 或者你可點擊「自訂費率」，自行客製化運費 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1awek6h.png) ### ${color}[#bc2424](安排取貨) 5. **如果選擇「安排取貨」後即可選擇商店門市地址或超商門市地址** ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_ffqzf8.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1v0fnhg.png) 5.1 填寫取貨人資訊和取貨時間 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_j4wyny.png) 5.2 若你有串接第三方超商物流，你可選擇寄送到超商門市 ![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/4/7/b34797d9594d3000/image_1tggg2i.png) ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1tv6via.png) 5.3 訂單管理會顯示該筆 POS 訂單為超商取貨，你可為這筆訂單以第三方物流超商出貨 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_g1pr74.png) 6. 如果需要新增折扣、套用點數等等，可在結帳前操作，如果沒有，點擊「結帳」 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1d7j0xm.png) 7. 選擇付款方式 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_mmt4sh.png) 8. POS 的訂單會呈現「已付款」和「未出貨」，然後後續可為宅配配送或門市自取的訂單進行出貨 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/image_1l3wn5v.png)