> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 如何手动新增客户

**步骤 1 :**到 [EasyStore 后台](https://admin.easystore.co) > 客户管理 > 新增客户

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10334_1f5bnp3.png)

**步骤 2 :** 填入客户资料

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10372_98rnri.png)

**步骤 3 :** 填入地址

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10380_1duao4p.png)

**步骤 4 :** 可手动新增回馈金/会员点数到客户的账户，以及选择会员分级级别 > 保存

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10413_1gts6li.png)

|| **📌小笔记：** 回馈金功能仅适用于标准版或以上之方案， 会员点数功能仅适用于商务版或以上之方案

**步骤 5：** 可在客户管理查看客户咨询 > 手动将客户分类到所属会员群组

![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10441_1ebs6qz.png)

|| **📌小笔记：** 会员群组功能仅适用于标准版或以上之方案

**步骤 6 :** 您已成功添加客户并可以查看他们的信息！

*   总消费金额
*   消费次数 
*   回馈金累计金额 （点击余额即可查看回馈金记录）
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-11062_1wqxwwd.png)
  
*   已购商品
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10582_mmfm5v.png)

*   下单记录
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-11-at-10585_1fvq9ij.png)