> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.easystore.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 自定义邮件范本 ${youtube}[How To Customise Email Templates](Ig0D6Cflsjo) **步骤 1**: 登入 EasyStore 后台 > 功能设定 > 范本 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-14024_v3r3q9.png) **步骤 2**: 选择想要自定义内容的邮件范本 | 💡点击 **铅笔✏️** 图标进行编辑 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-20747_hbgy5r.png) # 1. 排版 ###### (a) 邮件范本排版 自定义您的电子邮件布局设计 ###### (b) EasyStore水印 启用或禁用页底的“Powered by EasyStore”水印 ||| 📌禁用水印功能仅适用于**商务版或以上**之方案 # 2. 订单管理邮件 ###### (a) 订单确认信 您可以选择启用 (enabled) 或禁用 (disabled) ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-21310_1haewc0.png) ###### (b) 订单建立成功通知信 可以使用 CC Recipients 来包含其他收件人 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22335_yevn5y.png) ###### (c) 订单收据 您可以选择启用 (enabled) 或禁用 (disabled) ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22615_tvtgpv.png) ###### (d) 付款成功通知信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22717_11ihgvz.png) ###### (e) 订单退款信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22755_596x2q.png) ###### (f) 订单取消信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22827_nc49z3.png) ###### (g) 弃单通知信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22856_1ytcvr4.png) ###### (h) 付款通知信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-22922_1ahsy3b.png) --- # 3. 客户帐号 ###### (a) 客户邀请信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23015_1ndrhht.png) ###### (b) 客户欢迎信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23114_165x6m9.png) ###### (c) 客户密码重置通知信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23144_16xliic.png) ###### (d) 客户密码重置信 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23219_7pq1fx.png) --- # 4. 运费 ###### (a) 拣货单 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23310_5ut9m2.png) ###### (b) 订单出货通知 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23338_1dq58ex.png) ###### (c) 订单状态更新通知 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-23406_1ekih1v.png) --- # 5.取货 ###### (a) 准备取货通知 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-30146_y37e3i.png) ###### (b) 取货时间更新通知 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-30154_15y2sjx.png) ###### (c) 取货提醒通知 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-30201_i53yu.png) --- # 6. 会员点数与分级 (💡适用于商务版或以上之方案) ###### (a) 会员升级通知邮件 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-25109_lf6h2t.png) ###### (b) 会员续订提醒邮件 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-25147_34g52t.png) ###### (c) 会员降级通知邮件 ![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/screenshot-2024-01-08-at-25217_19903w7.png) **步骤 3**: 保存更改。