Question 1

Point system (Loyalty Program)

Accepted Answer

1. Introduction

Point system allows your customer to earn points from their spending. With the point system, also helps you to increase customer stickiness and repeat purchases by allowing customers to use the point earned to redeem for discounts or rewards.

In return, the more customers spend, the more they will be rewarded.

❗️Important thing before enabling Loyalty Program

If changes were made to customers/account.liquid and customers/order.liquid files, please reset them in Channels > Online Store > Edit source > templates.

2. Manage points

Step 1 : Set how many points earn per dollar spent. Go to EasyStore’s admin panel > Customers > Points & Membership

From the image below, ** 1 point rewarded ** when customer ** spend RM 1 **

Example Scenario:

Customer A spent MYR 30.98 in an order.

Thus, he/she will be earning:

30.98 ÷ 1 × 1 = 30.98

Rounded down to 30 points.

|| 📌Note: The decimals point will always be rounded down

Step 2 : Select points expiry. You can choose never expire or points validity period where rewarded points will be expired after the selected valid

Question 2

Add Products

Accepted Answer

${youtube}How to add product in EasyStore

1. Get your product information ready

You will need to fill in the following information to complete a product creation:

Product name
Product description
Product Images/video
Product selling price
Product dimension
Product SEO
Inventory & SKU (optional)
Product variant (optional)

* Product collection (optional)

2. Adding product without variants

Step 1 : Go to EasyStore Admin > Products > Add product

Step 2 : Name your product Title and insert its Description. Product description should be as clear as possible, you may share the "how-to-use" idea, it will help on SEO

Step 3 : Images section - upload product image(s).

| 💡 High definition and square image is recommended. The recommended image size is ratio 1:1 = 800x800px. | 💡 You are able to edit the image title (image alt). Having

Question 3

Register and purchase a new domain through EasyStore

Accepted Answer

1. Register and purchase a custom domain

Step 1 : Go to EasyStore Admin > Channels > Online Store > Domains > beside Registered domains > Register new domain.

Step 2 : Insert and search for your preferred domain name.

Step 3 : If your domain is available, you will be prompted to fill in the following details > fill up the details > click Pay now to complete payment ( price varies according to domain extension)

Domain registration information
Select subscription period
Billing information
Payment methods

Step 4 : If your domain is unavailable, you will be prompted with an error message and other suggested domains.

2. Verify and secure your domain

Once done, your domain settings will look like below. Kindly allow up to 24 hours for the domain to be verified and goes online.

Once the domain is verified and online, its status will ch

Question 4

Touch 'n Go Pay

Accepted Answer

4. Note to yourself (as merchant)

1. About TnGPay

With a growing base of more than 6 million customers and a network of merchants and partners spanning practically across all sectors, you will not want to miss out on becoming a Touch ‘n Go service provider.

With Touch ‘n Go, you’ll be able to offer a faster, more convenient and fuss-free method of payment to your customers.

2. Integrate TnG QR Code in EasyStore

The TnG QR Pay method allow your customer to pay you through mobile phone. The QR code will be displayed for your customer at the Thank-you page.

Go to Settings > Payments > Add payment method

Select TnG Pay

Fill in our details accordingly and upload your own generated QR code.

Write a message or instruction for you customers to follow to complete their purchase. This message will be shown in the product page

3. Note to your customer

On

Question 5

Create your store

Accepted Answer

Welcome to EasyStore!

This article walks you through the first step to set up your store (your website) which is where your customers can browse for your products, place orders, and make payment to you. Have a good start with your online business adventure!

2. Add a custom domain

1. Create a new store

||| Before we get started, here are some important notes about store name

If you sign up using Facebook or Google account, store name will follow your email address name before @
Store name will be used by system to auto generate a free domain for your store in the format https://storename.easy.co
You can change your store name later but the .easy.co domain is unchangeable.

Step 1 : To create a store, sign up to a 14-day free trial store with us. Now you have the options to sign up with Facebook or Google account, or sign up with email address

Business name - Normally is your company / brand name
Domain name - You may use your brand name / any other preferred name. This is complimentary .easy.co domain. It cannot be changed after created the st

Question 6

Payment options

Accepted Answer

📌 Remark : In EasyStore, you are the store owner, we do not interfere with your store operations including payment and delivery. You'll be using your own bank or payment gateway accounts etc. to accept payments from your customers.

The payment option refers to the way in which customers make payments to you. This article explains what payment options you can offer to your customers.

Manual payment method
Payment gateway
Cash on delivery

| 💡 You might wish to know the difference of manual payment method and payment gateway

1. Manual payment method

Examples:

Bank transfer ( IBG / instant transfer )
Wallet transfer ( scan QR code )
Cash deposit ( ATM ) and etc.

Set up manual payment method by including your account details or wallet QR code etc. for customers to manually transfer the order amount to you.

2. Payment gateway

Examples:

Credit / debit card
FPX online banking
eWallet and etc.

Auto payment methods like credit / debit card, online banking and eWallet etc. can only be received by using payment gateway services.

We have integrated with 40 payment gateways, you just need to apply an account with your preferred payment gateway then you can easily connect this account ( i.e. connect th

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