Automation Emails to Customers

• Send Checkout Abandonment Email

  Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment checkoutFew readers

• Send Browse Abandonment Email

  Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment browseFew readers

• Customise Email Templates

  Step 1: Log in to EasyStore’s admin panel setting templates Step 2: Select the email template that you want to customize 1. Email layout (a) Email Template Layout CustomFew readers

• Send Cart Abandonment Email

  Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment cartFew readers

• Change the GST number on invoices

  This guide shows you how you can change the GST number on invoice.Few readers

Billing and Subscription

• Cancel auto subscription

  Gaining more control over your subscriptionFew readers

• Update Tax Information for Compliance

  To support tax compliance for Malaysia (MY) and Taiwan (TW), we’ve introduced a Tax Information section in Billing Settings. This update ensures that your business details align with local tax requirements. Required Information by Region: Malaysia (MY): Type of business Legal business name Business Registration Number (Few readers

Migration

• How to migrate to EasyStore?

  This article covers about how & what you can migrate to EasyStore.Few readers

• Change store status

  Display store status 'In operation' or 'Under maintenance' to notify your customers when they visit your site.Few readers

• Change your store name

  A guide to change your store name from EasyStore admin panel.Few readers

• Switch store ownership

  You can change your store ownership to another email addressSome readers

• Add new staff or admin

  Guide on how to add new users such as staff/employees to work on your storeSome readers

• Where is "Staff" button?

  Why Staff button is not showing up in Admin? How does it work?Few readers

• Create a new store with the same email account

  Knowing how to manage multiple stores with one email accountFew readers

• Change language for online store and admin panel

  Change the language for your online store and EasyStore admin panel.Few readers

• Why is there no image displayed in Outlook?

  This is due to Outlook's External image protectionFew readers