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Articles on:General Settings
General guides on configuring your EasyStore account settings

Categories

  • General Settings
  • Customers, Membership and Promotions
  • Order and Reporting
  • Online Store (Website)
  • Point of Sales (POS)
  • Payment and Shipping
  • Inventory Management
  • Shopee, Lazada, Zalora and more
  • Facebook, Instagram, TikTok Shop
  • WhatsApp, Telegram, Messenger and more
  • Google Ads, Analytic, and SEO
  • Email Marketing and Customer Service
  • Referral Program and Wholesale Portal
  • Promotion Redemption
  • EasyStore Partner Program
Automation Emails to Customers
  • Customise Email Templates
    Step 1: Log in to EasyStore’s admin panel setting templates Step 2: Select the email template that you want to customize 1. Email layout (a) Email Template Layout CustomFew readers
  • Send Browse Abandonment Email
    Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment browseFew readers
  • Send Checkout Abandonment Email
    Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment checkoutFew readers
  • Send Cart Abandonment Email
    Guide to use OnVoard to send reminder email automatically after 24 hours for abandonment cartFew readers
  • Change the GST number on invoices
    This guide shows you how you can change the GST number on invoice.Few readers
Billing and Subscription
  • Cancel auto subscription
    Gaining more control over your subscriptionFew readers
  • Update Tax Information for Compliance
    To support tax compliance for Malaysia (MY) and Taiwan (TW), we’ve introduced a Tax Information section in Billing Settings. This update ensures that your business details align with local tax requirements. Required Information by Region: Malaysia (MY): Type of business Legal business name Business Registration Number (Few readers
Migration
  • How to migrate to EasyStore?
    This article covers about how & what you can migrate to EasyStore.Few readers
  • e-Invoice Integration
    E-invoices record and validate business transactions in real-time for B2B and B2C.Few readers
  • Change store status
    Display store status 'In operation' or 'Under maintenance' to notify your customers when they visit your site.Few readers
  • Change your store name
    A guide to change your store name from EasyStore admin panel.Few readers
  • Switch store ownership
    You can change your store ownership to another email addressSome readers
  • Add new staff or admin
    Guide on how to add new users such as staff/employees to work on your storeSome readers
  • Where is "Staff" button?
    Why Staff button is not showing up in Admin? How does it work?Few readers
  • Create a new store with the same email account
    Knowing how to manage multiple stores with one email accountFew readers
  • Change language for online store and admin panel
    Change the language for your online store and EasyStore admin panel.Few readers
  • Why is there no image displayed in Outlook?
    This is due to Outlook's External image protectionFew readers

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