Reporting and Performance

• View your reports in EasyStore

  Guide on how to view your sales/products/customers report for a custom sales channel, date range and teammate using the Reports function.Few readers

• Filter Order by Product Variants

  This order filter features allow user to filter order based on the product that customer has placed order. Step 1: Login to EasyStore adim panel Orders click on the filter icon Step 2: Go to product click on the Choose or search product search bar (https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-2023-10-04t10474348Few readers

Orders and Fulfillments

• Order status

  Some information about your order statusPopular

• Manually fulfill an order

  Guide to update order shipment status to customersSome readers

• Fulfill order and send parcel using EasyParcel Malaysia service

  This guide shows you the steps to fulfill order using EasyParcel Malaysia appFew readers

• Recover abandoned checkouts

  Discover the abandoned checkouts and follow up with customersFew readers

• What should I do when I received an order?

  Things to do when you received an order.Few readers

• Manually create new orders

  Follow this guide to manually create orders to your storeFew readers

• Export Orders

  How to export your orders to as excel or CSV file.Few readers

• OneWaySMS

  Notify your customers about order fulfillment via SMSFew readers

• Auto Order Cancellation

  Discover the feature to cancel & restock products inventory automaticallyFew readers

• Sending a payment reminder

  Remind your customers that they have a pending paymentFew readers

• How to print AWB?

  In this article: Introduction Marketplace fulfillment Shipping app fulfillment Manual fulfillment FAQ: Unable to print AWB 1. Introduction 1.1 EasyStore allows you to manage all orders at one place — whether they come from marketplaces, social media, chat platforms or your branded website and app. 1.2 Being able to print AWB inFew readers

• Running a test order

  Place a test order and check out using your store to ensure the payment and shipping method works.Few readers

• Inventory History

  Learn how to effectively use the Inventory History feature to track stock movement and gain valuable insights.Few readers