Articles on: Retail Plan Onboarding

Courier Service Setup

In this article:


  1. Introduction
  2. Manual Shipping
  3. Integrated Shipping
  4. Courier Service Recommendation



Introduction


In EasyStore, there are 2 method to ship your orders. One is doing it the manual way where you can have your own strategic on the shipping rate by setting the shipping rate manually and charge the shipping rate you want to charge customer during their order checkout.


Manual Shipping



Part 1 - Open shipping settings
Go to Settings → Shippings & Pickup.


Part 2 - Shipping zones & rates

  • Under Shipping zones and rates, you'll see your Default profile with existing zones (e.g. Peninsular Malaysia, East Malaysia, Rest of world).
  • Profiles let you set different rates for different products (most stores just use the Default profile.)
  • Click Add zones and rates to create or edit a zone. Name it, pick the country, then define it by states or zip codes.
    • A state can only sit in one zone, a zip code can be in multiple.


Part 3 - Set the shipping method for the zone

  • In Methods and rates, click Add shipping method and pick how the rate is calculated: Based on weight, Based on item quantity, Flat rate per item, or Flat rate per order.
  • Fill in: Handling Fee (per order), your rate range, and a Free shipping threshold if you offer one.
  • Name the method after your courier (e.g. "J&T", "Poslaju") - it shows at checkout so customers know who's delivering.
  • On the same screen, App integration → Find shipping apps connects a courier that calculates rates by the customer's address.


Part 4 - Set up Pickup

Optional - include only if you offer self-pickup


  • Go to Settings → Locations (or the Pickup locations section on the Shippings & Pickup page).
  • Open a location → Edit → Fulfillment options → Pick up.
  • Turn on Enable pickup at this location.
  • Under Pickup settings, choose Standard pickup and/or Cash on Delivery (COD) pickup.
  • Set a Pickup service fee if you charge one.
  • Choose the pickup date/ time options customers see at checkout.


Integrated Shipping



To have connect a shipping app so rates auto-generate by the customer's address.


Integrated Courier Recommendation


EasyStore supports a range of courier services to help merchants manage their deliveries. Below are some recommended options you can consider based on your shipping requirements:


International Shipment:


Local Shipment:

Updated on: 28/08/2026

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