Add/remove customers to/from group in bulk
In this article :
Export Customer
Import Customer
💡 Tips : you can now select all customers based on filters and you may ignore the 50 limit per page
1. Export Customer
Step 1 : Go to Customers > 3 Dots Icon > Export customers
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-5_18d6o2.jpg)
Step 2 : Select File Types > Click Export
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-6_1msa7lc.jpg)
Step 3 : After clicking export, click on the excel file and it will be downloaded
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-7_187iqn.jpg)
Step 4 : Open the excel file (which have just downloaded) . Then, kindly locate Group Name
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-8_1yn52gg.jpg)
Step 5 : Next, you can add/remove customers to/from group (as you wish) and save the file
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-10_yiwcll.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-11_qfqfbw.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-12_eug7x6.jpg)
2. Import Customers
Step 1 : Go to Customers > 3 Dots Icon > Import customers
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-13_17dus6l.jpg)
Step 2 : Download a template to import customers or Click on "Choose file" and select your Excel or CSV file to import > Upload
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-14_1rhi1rc.jpg)
Step 3 : Done!
Step 4 : Lastly, you can see that the customer group has been updated 😍
Updated on: 28/09/2023
Thank you!