Articles on: Customers, Membership and Promotions

Create Voucher

In this article


  1. Why sellers offer Discounts?
  2. Types of discount you can create for voucher
  3. Discount Setting
  4. FAQ that you should know


1. Why sellers offer vouchers?


Offering vouchers can be a smart marketing strategy for sellers to increase sales, attract new customers, and retain existing ones.


Offering discounts helps you to :


  • Attract new customers
  • Encourage customers for repeat purchase
  • Retain existing customers
  • Promote a new launch product or service
  • Move inventory faster





2. Types of voucher discount you can create in EasyStore


Discount voucher can be created based on these 2 setting:


2.1 based on [by Amount spent] :


For example:


  • Spends minimum $50 and get 10% / $5 OFF


  • 10% / $5 OFF for Every $50 spent


2.2 based on [by Quantity purchased] :


For example:


  • 10% OFF for any purchase


  • 10% OFF for Every 4th item


  • 20% OFF for Every 4th item & above





3. Discount voucher setting



Step 1 : Go to EasyStore Admin > Promotions > Vouchers > Add vouchers



Step 2 : Select Advanced setting. Based on amount spent OR quantity purchased



💡 Tips: If you do not want to set discount from Advanced setting, you can create it from Start from template. You will notice that the settings are pre-set for quicker setups






Step 3 : Insert the title of your promotion



💡 Tips: You may refer to the Summary on the right to review the discount that you are creating.






Step 4 : Set how customer purchase will be able to get the Discount.


There were 2 options available:


  • Minimum amount spend


  • Every certain amount spend


Minimum amount spend:



Every certain amount spend:






Step 5 : What item(s) customers need to spend in order to get the Discount.



📌 Note : The item selected here will be purchased at original price.


If want to get discounted price on the item, can select it again under the “add-on deal”





Step 6 : Set it as an add-on deal or free gift🎁 (Optional)



📌 Note : Select the item under add-on deal to get discount/credit for the selected item





Step 7 : Create discount



💡 Tips: Select credit if you want the create a credit discount





Step 8 : Apply Voucher redeem method



8.1 Redeem Directly


  • Customer will need to redeem this voucher in Online Store > account OR Member App > account > My Rewards
  • Only available for logged-in customer
  • Each customer account is only permitted to redeem and use one the voucher for one time


Redeem directly via Online store:




Demo : Apply the redeemed voucher (desktop view)






8.2 Redeem by loyalty point


  • Customer will need to redeem this voucher in Online Store > account
  • Only eligible for logged-in customer


📌 Note: Point will be deducted from customer account once they redeemed the voucher



Redeem by loyalty point via Online store:




Redeem by loyalty point via Member App > Account > Rewards



Demo: Apply the redeemed voucher






Step 9 : Apply Voucher usage


9.1 Customer eligibility


Customer login is compulsory to redeem the voucher:


  • All logged-in members
  • Selected customer group(s)
  • Selected customer(s)
  • Selected membership tier(s)



💡Tips: Go to Setting > Checkout > Customer Account > select option Log in is required






9.2 Available voucher quantity

  • Unlimited
  • Limited times (Total number of voucher available for customer redemption)



Step 10 : Save!





4. FAQ that you should know


Q : Which EasyStore's Plan includes Voucher feature?


Voucher feature is available for EasyStore's Business Plan and ABOVE


More features are waiting for you in


Business Plan


EXPLORE NOW

Updated on: 29/09/2023

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