Point your domain to EasyStore

1. What is point domain?

Point domain means you point your existing custom domain which was purchased through another 3rd party domain provider (such as Exabytes, GoDaddy, Namecheap and etc.) to your store so that the domain will show your store when visitors visit this domain.

2. How to point domain?

2.1 Log in to your domain panel (where you have purchased domain) > enter the page where you can manage your DNS setting.

💡 Tips: If you don't know where to log in, please contact your domain provider or you may request them to change the A record and set up CNAME for you.

2.2 Go to EasyStore Admin > Channels > Online Store > Domains > under Active domains > Add existing domain

.3 : Insert your domain name > Confirm

Step 4 : Follow the instruction to add the records to your domain DNS. Once done, click Verify DNS.

Step 5: Go back to the domain listing page, click the www domain and there's one more CNAME record you need to add. Also click Verify DNS once done.

A records value

📌 Note: Every domain provider's DNS format could be slightly different, please add the A records Name/Host according to your domain provider's DNS format.

Type	Name/Host	Value
A	yourdomainname.com OR @ OR [leave blank]	151.101.2.236
A	yourdomainname.com OR @ OR [leave blank]	151.101.66.236
A	yourdomainname.com OR @ OR [leave blank]	151.101.130.236
A	yourdomainname.com OR @ OR [leave blank]	151.101.194.236

CNAME record value

📌 Note: Every domain provider's DNS format could be slightly different, please add the CNAME records Name/Host according to your domain provider's DNS format.

Type	Name/Host	Value
CNAME	_acme-challenge OR _acme-challenge.yourdomainname.com	_acme-yourdomainname-com.easystore.domains
CNAME	www OR www.yourdomainname.com	easystore.map.fastly.net

📌 Note:

There would be a total of 4 A records and 2 CNAME records that need to be added/ modified at your domain provider side

If you are not sure how to add it, you may provide the information of the DNS record to your domain provider to assist in adding the records. The informations can be obtained from EasyStore’s admin panel > Channels > Online Store > Domains > Edit

TTL means how long the server should cache the information ( usually left as default ).

Step 6: While domain is pending for DNS propagation, the domain status shows Action needed, when you click into the domain it shows Not complete.

Kindly allow up to 24 hours for the domain to be verified and goes online.

3. Activate SSL

Once domain done verified, it's status update to Unsecured, dash and Connected.

Further scroll down and now an “SSL Reissue” button will appear on the SSL Certificate Encryption section. Click this button to request an SSL certificate and secure your domain.

While pending for SSL issuance, domain status will turn Pending SSL Issuance.

Please note that SSL issuance may take up to 1 hour, so kindly be patient during the process.

Once SSL is issued and your domain is secured, it's status will become Secured and you are done!

4. Set your domain as primary

The primary domain is the main address for your website

Step 1 : Click into the domain you want to set as primary > Set as primary.

Step 3 : Check your primary domain at the domain listing page.

💡Tips: You can also redirect the rest of domains to the primary domain by Click Edit beside the domain > redirect to primary

Updated on: 07/07/2025

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