Articles on: Customers, Membership and Promotions

Set up Referral Program

1. Introduction

EasyStore Referral Program helps your customers share your store and get rewarded for it! Each customer will receive a unique referral link that they can share with their friends and family. It’s an easy way to encourage word-of-mouth promotion while rewarding loyal customers for helping your business grow.

2. Enable and set up Referral Program channel

2.1 To start, go to your EasyStore admin panel > Channels > scroll below All available channels and look for Referral Program.

2.2 Enable Referral Program.

2.3 Next, go to General to complete the setup.

3. Set rewards for referrer

3.1 For referrer, the referee needs to complete 2 actions before referrer can earn credits reward:

AND

Make a first purchase

📌 Reminder: The first order status must be Paid.

3.2 For the first purchase, you can allow:

Without minimum spend — any order amount
With minimum spend — for example only orders amount RM100 or above allow referral to earn credits

💡 Tips: The minimum spend can be accumulated by multiple orders.

3.3 Set how many credits referral can earn when the referee completed 2 actions above.

4. Set rewards for referee

For referee, there’s only 1 action needed — sign up using any referral’s link and referee can earn credits, no purchase needed.

Set how many credits referee can earn.

5.1 Referrer can copy their referral link in My Account page and share it to referees.

5.2 When referees visit the link, they will see the rewards they can earn if signing up.

5.3 Upon sign up, credits reward will be automatically added to referee’s account. For referrer, credits reward will only be added after referee made the minimum first purchase and order is Paid.