Connect POS receipt printer and hardwares

1. Introduction

This guide explains how to connect your receipt printer to EasyStore POS and customize your receipts including adding a logo and adjusting the header and footer. You’ll be able to choose what details to show for a more professional checkout experience.

If you haven't chosen your POS hardwares, may refer this guide.

2. Install EasyStore mobile app and enable POS channel

EasyStore POS is on-the-go (cloud based), it is available on EasyStore mobile app.

2.1 So first of all, install the EasyStore mobile app on your device.

Play Store (Android 8.0 or above): https://bit.ly/3dxG1mz
App Store (iOS 15.6 or later): https://apple.co/2yKwOZa
HUAWEI App Gallery: https://appgallery.huawei.com/#/app/C102551135

2.2 Next, go to Channels > Point of Sale > Enable > View Point of Sale.

3. Connect bluetooth receipt printer

3.1 To connect receipt printer, in POS go to Menu > Settings > Hardware > tap Connect button.

3.2 Choose your printer brand or bluetooth option and search for the printer. Once found, tap on the printer name to connect it.

4. Configure hardware settings

Once connected, you will see the printer information.

Scroll down to double check all hardware settings:

Print preference

Print quantity — copies of receipts that will be automatically printed (if auto-print is turned on)
Paper width — select between 58mm or 80mm depending on your printer
Chunk size — printing speed, not every printer support high chunk size so starts with 60 and adjust only when needed
Automatically print after checkout — by enable this setting, receipt(s) will be automatically printed after order is mark as paid.

Cash drawer

Automatically open cash drawer after checkout — by enable this setting, cash drawer will automatically open after order is marked as paid.

External scanner

Allow direct scan to add product — by enable this setting, you can use external scanner to scan product barcode at POS home screen without tapping Products or scanner icon.

Demo using Sunmi V2s external scanner (orange button at the side):

Permission

Also check the permission needed. If permission not granted (yellow ! mark), tap on it and grant permission.

5. Customize receipt

Once printer connected, you may now in POS, go to Menu > Settings > Receipt settings to customize the receipt.

Custom receipt header

Display header image — If ticked, upload header image
Header text
Display address (as set in Settings > Locations)
Display email & phone (as set in Settings > Locations)
Display order date
Display order number
Display staff name (as set in Settings > Staffs)

Custom receipt body

Display currency
Display order note
Display SKU
Display barcode
Display unit price

Custom receipt footer

Display footer image — If ticked, upload footer image
Display shipping / pickup details
Display contact details
Display credit balance
Display point balance
Display Shopping App QR code — If ticked, make sure Shopping App is enabled at Channels
Display return & exchange policy

Once done you can test print to see the result:

Updated on: 01/08/2025

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