In this article:

1. Introduction
2. Get the validation DNS records
3. Configure validation DNS in your domain dashboard
4. Verify DNS and Issue New SSL
5. Point to New Server

1. Introduction

To enhance overall system performance and stability, and to strengthen website security, EasyStore will be carrying out an infrastructure upgrade. This upgrade involves changes to domain services, and merchants using third-party domains will need to update their DNS settings to ensure their websites continue operating normally.

1.1 If you see this announcement bar, you will need to upgrade your domain. Click Go to Domain Settings or go to Channels > Online store > Domains.

2. Get the validation DNS records

2.1 Actions are required for both non-www and www domain. Click the non-www domain first.

2.2 Click Next steps button.

2.3 You will start Step 1: Configure Validation Records.

For non-www domain, you will find 1 CNAME and 1 TXT record.

2.4 Then, repeat steps 2.1 - 2.2 for www domain.

For www domain, you will find 1 more CNAME and 1 more TXT record.

3. Configure validation DNS in your domain dashboard

Next, you need to add the DNS records above in your domain DNS.

3.1 First, log in to your domain provider’s dashboard (the platform where you purchased your domain, e.g. Exabytes, GoDaddy, Namecheap, or others). Then, look for the section where you can manage your DNS settings.

3.2 Referring to the records above, you need to add 2 CNAME and 2 TXT records. Each record has 3 parts: Type, Name/Host, and Value — shown as columns in the table below.

💡 Tips:

• The format for Name/Host may vary depending on your domain provider. Make sure to follow the format used in your domain’s DNS settings.
• Not sure how to add? You can also copy the DNS details in steps 2.3 and 2.4 above and share them with your domain provider for assistance.

3.3 TTL means how long the server should cache the information, usually you can leave it as default.

4. Verify DNS and Issue New SSL

4.1 After done adding the records in your domain DNS, go back to your EasyStore admin panel > click into both non-www and www domains > click Verify DNS button under Step 1.

4.2 Then, wait for the new DNS records to take effect on your domain. During this time, no changes will happen on this page.

4.3 When the verification is completed, you will see:

• Step 1: Configure Validation Records update to Completed
• Step 2: Issue New SSL is Pending and SSL activated: "No".

At this time, no action needed from your side, just wait for the SSL to be activated automatically.

5. Point to New Server

5.1 After SSL activated and Step 2: Issue New SSL update to Completed, click the drop-down arrow to start Step 3: Point to New Server.

For non-www domain, you should find:

• 3 A records Pending configuration
• 4 A records Foreign IP detected

For www domain, you will find 1 CNAME record.

5.2 Referring to the records above, make the following changes in your domain DNS. There are total 3 changes to be made:

1. Update A records

Find the following 4 Foreign IP detected A records in your domain DNS, delete any 1 of them:

• 151.101.2.236
• 151.101.66.236
• 151.101.130.236
• 151.101.194.236

Then, change the remaining 3 to:

• 3.173.21.178
• 3.173.22.178
• 3.173.23.178

Or, if you've added the 3 Pending configuration A records first (as per table below), you can just delete all 4 Foreign IP detected A records from your domain DNS.

2. Update CNAME record for www

Find this CNAME record in your domain DNS:

• easystore.map.fastly.net

Change it to:

• storefront.easystore.link

If the record is deleted by mistake, you can add them back following table below:

3. Find this CNAME record in your domain DNS and delete it (this step is optional only and you won't see it in your admin panel)

• _acme-challenge

5.3 After done updating the records in your domain DNS, go back to your EasyStore admin panel > click into both non-www and www domains > click Verify DNS button under Step 3.

5.4 Again, wait for the new DNS records to take effect on your domain. During this time, no changes will happen on this page.

When you see Step 3: Point to New Server status update to Completed, the domain upgrade is done.

Updated on: 19/05/2026