Domain Upgrade
In this article:
- Introduction
- Get the validation DNS records
- Configure validation DNS in your domain dashboard
- Verify DNS and Issue New SSL
- Point to New Server
1. Introduction
To enhance overall system performance and stability, and to strengthen website security, EasyStore will be carrying out an infrastructure upgrade. This upgrade involves changes to domain services, and merchants using third-party domains will need to update their DNS settings to ensure their websites continue operating normally.
If you see this announcement bar, you will need to upgrade your domain. Click "Go to Domain Settings".
2. Get the validation DNS records
2.1 Go to Channels > Online store > Domains, actions are required for both non-www and www domain.
2.2 Click into the non-www domain, click Next steps button.
2.3 You will proceed to Step 1: Configure Validation Records.
For non-www domain, you will find 1 CNAME and 1 TXT record.
2.4 Then, repeat the same steps for www domain.
For www domain, you will find 1 more CNAME and 1 more TXT record.
3. Configure validation DNS in your domain dashboard
3.1 Log in to your domain dashboard (where you have purchased the domain) and look for the page where you can manage DNS.
3.2 Add or update the records (found in step 2 above) in your domain DNS.
3.3 Every domain provider's DNS format could be slightly different, please add the Name/Host of the records according to your domain provider's DNS format.
For non-www domain:
Type | Name/Host | Value |
|---|---|---|
CNAME | _xxxxxx OR _xxxxxx.yourdomainname [must copy from your admin panel] | _xxxxxx [must copy from your admin panel] |
TXT | _cf-challenge OR _cf-challenge.yourdomainname |
For www domain:
Type | Name/Host | Value |
|---|---|---|
CNAME | _xxxxxx.www OR _xxxxxx.www.yourdomainname [must copy from your admin panel] | _xxxxxx [must copy from your admin panel] |
TXT | _cf-challenge.www OR _cf-challenge.www.yourdomainname |
3.4 TTL means how long the server should cache the information, usually you can leave it as default.
4. Verify DNS and Issue New SSL
4.1 After done adding the records in your domain DNS, go back to your EasyStore admin panel > click into both non-www and www domains > click Verify DNS button.
4.2 Now, wait for the new DNS records to take effect on your domain. During this time, no changes will happen on this page.
4.3 When the verification is completed, you will see:
- Step 1: Configure Validation Records update to Completed
- Step 2: Issue New SSL showing "No".
At this time, there’s no action needed from your side, just wait for the SSL to be activated automatically, estimated within 2 hours.
5. Point to New Server
5.1 After SSL activated and Step 2: Issue New SSL update to Completed, click the drop-down arrow to start Step 3: Point to New Server.
For non-www domain, you will find 3 A records.
For www domain, you will find 1 CNAME record.
5.2 Referring to the records, make the changes as below in your domain DNS. There are total 3 changes to be made:
- Update A records
Find the following existing 4 A records in your domain DNS, delete any 1 of them:
- 151.101.2.236
- 151.101.66.236
- 151.101.130.236
- 151.101.194.236
Change the remaining 3 to:
- 3.173.21.178
- 3.173.22.178
- 3.173.23.178
- Update CNAME record for www
Find this CNAME record in your domain DNS:
Change it to:
- Find this CNAME record in your domain DNS and delete it (this step is optional only)
- _acme-challenge
5.3 After done updating the records in your domain DNS, kindly wait for the new records to take affect on your domain DNS. Be reminded that this might take 24-48 hours for propagation as well.
When you see Step 3: Point to New Server status update to Completed, the domain migration is done.
Updated on: 07/05/2026
Thank you!