Setup domain email address with ZOHO mail

In this article:

1. Introduction
2. Setup ZOHO mail
3. DNS Records

1. Introduction

ZOHO mail provides an email hosting service for your business,. For example, admin@yourstorename.com.

As EasyStore does not provide email hosting at the moment, if your domain is purchased through EasyStore, you can set up ZOHO mail for it.

2. Setup ZOHO mail

Step 1 : In your ZOHO mail account, go to Domains.

Step 2 : Select Others from the DNS Hosting Provider list

Step 3 : Here is where you find your domain CNAME record

Step 4 : Paste the CNAME record as below ( EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon >  + Add DNS record ) > Save.

May refer here for further elaboration: https://bit.ly/2TckQkZ

Step 5 : Proceed to CNAME verification within your ZOHO setup page

Step 6 : After verification, you will need to provide the desired username ( use as ZOHO login email )

Step 7 : Add user(s)

Step 8 : Create email group > Click Back to Setup.

Step 9 : Add email account into the group.

Step 10 : Paste the MX record as below ( EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon >  + Add DNS record ) > Save.

To ensure correct email delivery to your domain, only the MX Records provided below should be listed

Source: https://bit.ly/3wv2lqn

Step 11 : You can now use the email account(s) to send & receive emails.

3. DNS Records

Set up SPF/DKIM ( Recommended )

Go to EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon >  + Add DNS record > Kind = TXT > Save.

May refer here for further elaboration: https://bit.ly/2TckQkZ

Updated on: 25/10/2023