Setup domain email address with ZOHO mail
In this article:
Introduction
Setup ZOHO mail
DNS Records
1. Introduction
ZOHO mail provides an email hosting service for your business,. For example, admin@yourstorename.com.
As EasyStore does not provide email hosting at the moment, if your domain is purchased through EasyStore, you can set up ZOHO mail for it.
📌 Before started: Make sure your domain status is secured. Activating SSL certificate
![](https://storage.crisp.chat/users/helpdesk/website/d7b98544a322d800/ed628d97-4432-48e8-8cc0-de7754_mho6z0.png)
2. Setup ZOHO mail
Step 1 : In your ZOHO mail account, go to Domains.
![](https://storage.crisp.chat/users/helpdesk/website/d8d0e58c7dfc1000/6cb9a64d-3c9f-4124-8665-6eb49d_n7kozw.png)
Step 2 : Select Others from the DNS Hosting Provider list
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-7_18ez0u3.png)
Step 3 : Here is where you find your domain CNAME record
![](https://storage.crisp.chat/users/helpdesk/website/3aecf4fac710f200/a0fa9174-cfbf-4c38-bfa9-dc105d_w0u3ac.png)
Step 4 : Paste the CNAME record as below ( EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon > + Add DNS record ) > Save.
May refer here for further elaboration: https://bit.ly/2TckQkZ
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-8_bor1rq.png)
Step 5 : Proceed to CNAME verification within your ZOHO setup page
![](https://storage.crisp.chat/users/helpdesk/website/ddff13533d6d0800/4073e801-6fc3-4c6d-8a71-ca2fe5_lhlsyy.png)
Step 6 : After verification, you will need to provide the desired username ( use as ZOHO login email )
![](https://storage.crisp.chat/users/helpdesk/website/3034333b020c0a00/09b9c0f5-a7dc-4080-8274-d93914_qasro0.png)
Step 7 : Add user(s)
![](https://storage.crisp.chat/users/helpdesk/website/99b4cedaa93d7000/779c570f-0774-46a4-9088-b74df1_1rvdj42.png)
Step 8 : Create email group > Click Back to Setup.
![](https://storage.crisp.chat/users/helpdesk/website/5844d926bfe4e000/c8ab9451-9b7b-4202-b752-f84c3d_7ebrpt.png)
Step 9 : Add email account into the group.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-9_1kmqqbj.png)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-10_cd4ooz.png)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-11_38tgen.png)
Step 10 : Paste the MX record as below ( EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon > + Add DNS record ) > Save.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/c-12_1mdd1b3.png)
To ensure correct email delivery to your domain, only the MX Records provided below should be listed
![](https://storage.crisp.chat/users/helpdesk/website/b281f04e78485000/2dbde4ea-2ccf-4b29-be45-c7e41a_1e8kyr9.png)
Source: https://bit.ly/3wv2lqn
Step 11 : You can now use the email account(s) to send & receive emails.
3. DNS Records
Set up SPF/DKIM ( Recommended )
Go to EasyStore Admin > Channels > Online Store > Domains > beside Registered domains, click Pencil icon > + Add DNS record > Kind = TXT > Save.
![](https://storage.crisp.chat/users/helpdesk/website/8c57b368fddf1800/5b976f03-3387-40b8-be21-beec86_255qkc.png)
May refer here for further elaboration: https://bit.ly/2TckQkZ
Updated on: 25/10/2023
Thank you!