Activate SSL certificate

1. What is SSL?

SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client. SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. Therefore, it provides privacy, critical security and data integrity for both your websites and your users' personal information.

The powerful indicator that your customers can trust you is the padlock icon that appears when your online store is fully encrypted, and they look for it whether they’re on your checkout or not.

Additionally, encrypting your website is good for SEO and could lead to a boost in your search position.
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FAQ regarding SSL

2.1 Is it necessary to activate the complimentary SSL?

No, it's complimentary for EasyStore subscribers. However, there's no force to activate it.

2.2 Can I use my own purchased SSL?

Yes, sure. If you have purchased your own SSL from third-party provider, you can add the custom SSL.

Add Custom SSL

📌 Important Note : If you decide to integrate with Maybank2u Pay gateway, you need to purchase and install Sectigo SSL in your website. This is required by Maybank2u that domain must be installed with Sectigo SSL.

Buy and install Comodo SSL in your store

3. Activate SSL certificate

After you have added your domain in your EasyStore, you may need to copy the TXT given.

Step 1 : **Go to EasyStore Admin > Channels > Online Store > Domains > Active domains > Click Edit on the **root domain (without www.)

Step 2 : **Copy all the A records and CNAME records given here and paste it at your domain dashboard provider. After you have **changed the A record and added CNAME, you may click Verify Domain.

Step 3 : Go back to Online Store > Domains > Active domains > Click Edit on the sub domain (with www.)

Step 4 : **Copy the remaining CNAME records given here and paste it at your domain dashboard provider again. After you have **added the CNAME record, you may click Verify Domain.

**Step 5 : **After domain successfully verified, the free SSL will be issue within 24 - 48 hours.

📌 Must Know :

If you’re enabling payment gateway as your payment method, make sure you change your Return & Call Back URL from HTTP > HTTPS.

If you're using Google Webmaster Tools, you need to re-add the property because the domain has changed from HTTP > HTTPS

To ensure your online store's content stays secure, make sure you host all of your online store's content ( images, video, link ) on a server that publishes over HTTPS.

If you have sub-domain ( e.g. store.yourdomain.com ), you need to activate the SSL certificate for the sub-domain as well.

If the domain is no longer connected with EasyStore, the SSL certificate will be disabled.

Updated on: 08/04/2025

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