Collect Product Reviews with OnVoard

In this article:

1. Import Products Data
2. Create Reviews Collector
3. Create Email Profile
4. Create Review Request Email
5. Create Product Review Flow
6. Use Coupons to get More Reviews (Optional)

Before you start:

• Make sure you have installed OnVoard app in your EasyStore
  
• Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here
  
• Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register
  
• For OnVoard pricing and plans, kindly refer to this page here

1. Import Products Data1

Step 1: Go to Data > Jobs > Import Jobs> Add Import Job

Step 2:

• Method > Select Integrations
  
• Destination > Select Product
  
• Data Mapping > Select EasyStore Product to OnVoard Product [Predefined]
  
• Select your EasyStore account for Connection (for import) > Save

Step 3: Once import job is created, go back to imports job > Click 'Execute' to start import

Your products are successfully imported if it shows as the image stated below

2. Create Reviews Collector

Step 1: Go to Review > Collectors > Add collector

Step 2: Select product layout > Submit

3. Create Email Profile

Step 1: Click Emails > Email Profiles > Add Email Profile

Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.

4. Create Review Request Email

Step 1: Click Email > Manage emails > Add email > Select 'Product Review (Post Purchase)' template > Next

Step 2: Click Setting button on top > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 2 resources stated below:

• EasyStore Order
• EasyStore Order Fulfilled

Step 3: Scroll down the Internal Settings side > Review Collectors

• Generate Variable > Enable Variable
  
• Review Collector > Default Review Collector
  
• Resources > EasyStore Order
  

Step 4: Select Content > Click product list

• Enable 'Resource Property' for data input
  
• Select 'EasyStore Order Fulfilled' for Config

Step 5: Scroll down to Product Properties > Add Property

• Key > review_collector_url
  
• Data From > Global Variables
  
• Data > Search for 'misc.reviews_collector_url' > Save
  

Step 6: Scroll down to Button Style > Insert {{product.reviews_collector_url}} for Link URL > Submit

5. Create Product Review Flow

Step 1: Go to Flows > Playbooks > Select Product Review playbook for EasyStore

Step 2: Select Send Email. Go to Properties on the right side > Select value > Collect Product Review > Submit

6. Use Coupons to get More Reviews (Optional)

Step 1: Click Email > Add email > Select 'Coupon Discount (After Leaving Review)' template > Next

Step 2: Click Setting > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 'Review' > Submit

Step 3: Go to Flows > Playbooks > Select Coupon Discount (After Leaving Review) playbook

Step 4: Select Send Email > Go to Properties on the right side > Select value > Coupon Discount (After Leaving Review) > Submit

Discount coupon email will be sent automatically when customer leaves a review!

If you need more help, you may contact support@onvoard.com

Updated on: 05/10/2023