Collect Product Reviews with OnVoard
In this article:
Import Products Data
Create Reviews Collector
Create Email Profile
Create Review Request Email
Create Product Review Flow
Use Coupons to get More Reviews (Optional)
Before you start:
Make sure you have installed OnVoard app in your EasyStore
Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here
Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register
For OnVoard pricing and plans, kindly refer to this page here
1. Import Products Data1
Step 1: Go to Data > Jobs > Import Jobs> Add Import Job
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-43_ejaqnk.png)
Step 2:
Method > Select Integrations
Destination > Select Product
Data Mapping > Select EasyStore Product to OnVoard Product [Predefined]
Select your EasyStore account for Connection (for import) > Save
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-44_zsc1wz.png)
Step 3: Once import job is created, go back to imports job > Click 'Execute' to start import
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-45_ucl5gu.png)
Your products are successfully imported if it shows as the image stated below
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-46_arzqjv.png)
2. Create Reviews Collector
Step 1: Go to Review > Collectors > Add collector
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-47_1ngt2uq.png)
Step 2: Select product layout > Submit
![](https://storage.crisp.chat/users/helpdesk/website/4bba050b2643a000/2eb18130-d5d4-459c-82ad-3f55f9_r93zqt.png)
3. Create Email Profile
Step 1: Click Emails > Email Profiles > Add Email Profile
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-48_12ptczd.png)
Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.
![](https://storage.crisp.chat/users/helpdesk/website/51015612e5bdcc00/51fb80c2-9593-41f8-9690-a2dfa6_7q38bn.png)
📌 Note: Email must not be from free email providers. Only add emails from domains you control.
4. Create Review Request Email
Step 1: Click Email > Manage emails > Add email > Select '**Product Review (Post Purchase)**' template > Next
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-49_irglu8.png)
Step 2: Click Setting button on top > Scroll down the Resources side and you will see '**Available Resources**' > Add resources > Select 2 resources stated below:
EasyStore Order
EasyStore Order Fulfilled
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-50_96pvec.png)
Step 3: Scroll down the Internal Settings side > Review Collectors
Generate Variable > Enable Variable
Review Collector > Default Review Collector
Resources > EasyStore Order
![](https://storage.crisp.chat/users/helpdesk/website/50ee0af57b7ea000/1c1033da-1d1b-4d90-81d9-ca7b8c_1p58i8c.png)
Step 4: Select Content > Click product list
Enable 'Resource Property' for data input
Select 'EasyStore Order Fulfilled' for Config
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-51_1wniarv.png)
Step 5: Scroll down to Product Properties > Add Property
Key > review_collector_url
Data From > Global Variables
Data > Search for 'misc.reviews_collector_url' > Save
![](https://storage.crisp.chat/users/helpdesk/website/545cae09e6b39400/6a8d3e5f-c236-45b5-a4b8-dbaa84_9p7kw5.png)
Step 6: Scroll down to Button Style > Insert {{ product.reviews_collector_url }} for Link URL > Submit
![](https://storage.crisp.chat/users/helpdesk/website/abafb0ca1e0e100/b3aa67e3-8573-4cf2-a0bc-0ecd72_1xsy9pc.png)
5. Create Product Review Flow
Step 1: Go to Flows > Playbooks > Select Product Review playbook for EasyStore
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-52_177wwue.png)
Step 2: Select Send Email. Go to Properties on the right side > Select value > Collect Product Review > Submit
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-53_1lcq822.png)
6. Use Coupons to get More Reviews (Optional)
Step 1: Click Email > Add email > Select 'Coupon Discount (After Leaving Review)' template > Next
Step 2: Click Setting > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 'Review' > Submit
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-54_sv9q1l.png)
Step 3: Go to Flows > Playbooks > Select Coupon Discount (After Leaving Review) playbook
![](https://storage.crisp.chat/users/helpdesk/website/11c1f76bcd262a00/c5e49e66-4349-449d-ba6b-e58a57_1m13o6o.png)
Step 4: Select Send Email > Go to Properties on the right side > Select value > Coupon Discount (After Leaving Review) > Submit
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-55_am1teq.png)
Discount coupon email will be sent automatically when customer leaves a review!
If you need more help, you may contact support@onvoard.com
Updated on: 05/10/2023
Thank you!