Collect Product Reviews with OnVoard
In this article:
Import Products Data
Create Reviews Collector
Create Email Profile
Create Review Request Email
Create Product Review Flow
Use Coupons to get More Reviews (Optional)
Before you start:
Make sure you have installed OnVoard app in your EasyStore
Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here
Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register
For OnVoard pricing and plans, kindly refer to this page here
1. Import Products Data1
Step 1: Go to Data > Jobs > Import Jobs> Add Import Job
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Step 2:
Method > Select Integrations
Destination > Select Product
Data Mapping > Select EasyStore Product to OnVoard Product [Predefined]
Select your EasyStore account for Connection (for import) > Save
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Step 3: Once import job is created, go back to imports job > Click 'Execute' to start import
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Your products are successfully imported if it shows as the image stated below
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2. Create Reviews Collector
Step 1: Go to Review > Collectors > Add collector
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Step 2: Select product layout > Submit
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3. Create Email Profile
Step 1: Click Emails > Email Profiles > Add Email Profile
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Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.
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📌 Note: Email must not be from free email providers. Only add emails from domains you control.
4. Create Review Request Email
Step 1: Click Email > Manage emails > Add email > Select '**Product Review (Post Purchase)**' template > Next
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Step 2: Click Setting button on top > Scroll down the Resources side and you will see '**Available Resources**' > Add resources > Select 2 resources stated below:
EasyStore Order
EasyStore Order Fulfilled
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Step 3: Scroll down the Internal Settings side > Review Collectors
Generate Variable > Enable Variable
Review Collector > Default Review Collector
Resources > EasyStore Order
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Step 4: Select Content > Click product list
Enable 'Resource Property' for data input
Select 'EasyStore Order Fulfilled' for Config
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Step 5: Scroll down to Product Properties > Add Property
Key > review_collector_url
Data From > Global Variables
Data > Search for 'misc.reviews_collector_url' > Save
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Step 6: Scroll down to Button Style > Insert {{ product.reviews_collector_url }} for Link URL > Submit
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5. Create Product Review Flow
Step 1: Go to Flows > Playbooks > Select Product Review playbook for EasyStore
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Step 2: Select Send Email. Go to Properties on the right side > Select value > Collect Product Review > Submit
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6. Use Coupons to get More Reviews (Optional)
Step 1: Click Email > Add email > Select 'Coupon Discount (After Leaving Review)' template > Next
Step 2: Click Setting > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 'Review' > Submit
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Step 3: Go to Flows > Playbooks > Select Coupon Discount (After Leaving Review) playbook
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Step 4: Select Send Email > Go to Properties on the right side > Select value > Coupon Discount (After Leaving Review) > Submit
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Discount coupon email will be sent automatically when customer leaves a review!
If you need more help, you may contact support@onvoard.com
Updated on: 05/10/2023
Thank you!