Customise Email Notifications
Step 1: Log in to EasyStore’s Admin Panel > Settings > Notifications
Step 2: Select the Email Template that you want to customize
1. Email layout
(a) Email Notifications Layout
Customize your email layout design
(b) EasyStore watermark
Enable or disable the "Powered by EasyStore” watermark at the bottom
2. Order email
(a) Order Confirmation Email
You can set it as enabled or disabled
(b) Order Notification Email
May use include CC to include other recipient
(c) Order Invoice Email
You can set it as enabled or disabled
(d) Payment Notification Email
(e) Order Refund Email
(f) Order Cancelled Email
(g) Abandoned Order Email
(h) Payment Reminder Email
3. Customers account
(a) Customer Account Invite Email
(b) Customer Account Welcome Email
(c) Customer Account Password Reset Information Email
(d) Customer Account Password Reset Email
4. Shipping and fulfillment update
(a) Packing Slip Email
(b) Order Fulfillment Confirmation Email
(c) Order Fulfillment Update Email
5. Points & Membership (💡Available in Business plan and above)
(a) Membership Upgraded Email
(b) Membership Renewed Email
(c) Membership Downgraded Email
Step 3: Save the changes
Updated on: 08/08/2025
Thank you!