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Publish products on Shopee

1. Publish products on Shopee

Step 1: Go to EasyStore's Admin Panel > Products > click into the product > select More actions > Publish on Shopee Malaysia

Or

If you wish to publish in bulk, you may go to EasyStore's Admin Panel > Products > Tick products you'd like to publish > More Actions > click Publish on Shopee Malaysia

Step 2: Select Category on the Sync Product Detail page. Ensure you choose the correct category for your product, as Shopee may impose bans for incorrect categorization. Learn more by referring to the Shopee Listing Guidelines.

Step 3: Once you have chosen your category, you will need to fill up all the information for each section listed , as shown in the screenshot below

Specification

Setting up or entering your brand is mandatory, while the other information is optional

Shipping

You can select your shipping fee and method as needed. The shipping settings chosen here will apply to each product individually during the syncing process

Sales information

If you wish to set a different sales price for Shopee compared to your Online Store, you can tick the option here to adjust your sales price accordingly

Others

Here, you can enable the pre-order option if your product needs to be ordered in advance. Once done, you may click submit & your product will be synced to Shopee

📌 Note: If you encounter any errors during the synchronization process, you may check from few sections:

After syncing product at Sync Product Detail page

You will be able to see the reason for the unsuccessful sync

2) At Shopee Channel from EasyStore's admin panel

Go to Apps > Shopee Malaysia > Products > Status, then click on the pink Error button to view the details

Product setting page

From admin panel > Products > click on the product name > channel availability on the right side of the screen

Step 4: Once you have amend the error accordingly, you will see something like this if your product has been successfully synced

Step 5: You can also check your successfully synced product in your Shopee Seller Centre > My Products

📌Note:
Product attributes such as title, images, price, dimensions, etc., will automatically sync to Shopee if any changes are made in EasyStore. However, any changes to the product description will require a manual re-sync.

If the product description has been updated in EasyStore after the initial sync, go to Channels > Shopee Malaysia > Products > Search for the product name > select the product > update the details if (if necessary) > Publish

Here's a video for your reference:

2. Import products from Shopee to EasyStore

Step 1 : Go to EasyStore's Admin Panel > Channels > Shopee Malaysia > click Import products

Step 2: Choose your product you'd like to import from your Shopee Seller Centre

You may choose your import products method:
Apply create new - if you want to add the imported product as a new item in EasyStore
Select Product - if you want to link the imported product to an existing product already listed in EasyStore

📌Note: If an existing product listed in EasyStore matches your newly imported product, the system will automatically link the two, as shown in the screenshot below:

Once done, it will be looking like this:

Step 3 : Imported products will be processed

Once done, it will be listed as published as in the screenshot below

Here's a video for your reference (old interface) :

3. Adjust Shopee selling price in EasyStore

Step 1: If you wish to set a different selling price on Shopee compared to EasyStore, you can adjust it directly in EasyStore. Go to the EasyStore Admin Panel > Shopee > Products, then click on the +0% under the Shopee price

Step 2: You can choose to increase or decrease the selling price on Shopee by either a percentage (%) or a fixed amount (MYR). After making the adjustment, click Update

4. Additional Settings

4.1. Adding watermark to product image

You can add or remove watermarks from selected products that will be displayed on your Shopee page

Step 1 : To do so, in your Shopee Malaysia channel settings, under Product > click on More > and select Product Watermark

Step 2 : You will be prompt to Product Watermark setting page.
This is the page where you can view your added watermarks / add a new product watermark. Click Add Product Watermark to begin

Step 3:

Insert the title of the Product Watermark image (only for your own reference) > Upload your watermark image > click Save

Once created, it will be listed here

Step 4: You may go to Shopee Channel Product section, to start apply the watermark to your product images

To apply the watermark on the product images, "tick" the selected products > click "*Apply Watermark**"
To remove the watermark on the product images , "tick" the selected products > click "*Remove Watermark**"

Step 5: If you choose to Apply Watermark, a pop-up will appear allowing you to select the watermark image. Then, click Apply

Step 6: Click OK to continue

Once you click Apply, a notification will appear at the top indicating that the watermark is being applied to your product image(s) on the Shopee product page. It will usually take around 2-3 minutes to sync the watermark. You will also see the product status as Inqueue

Once the process is complete, the status will be updated to Published

Step 7: Once the process is complete, this is how the result will appear:

📌 Important Notes :

You can create a maximum of 10 watermarks.
Only .png format is accepted for watermark images.
Ensure that the watermark's background color is transparent or white; otherwise, it may override the product image.
The watermark will only be applied to the first image of the product.
Coordinate adjustment is currently not available. Therefore, if you want to position your business logo (for example) in the corner of the image, you'll need to upload a watermark with the logo already placed in that position. For instance, like this:

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4.2 Product Rating

You can also display Shopee Malaysia product ratings on online store. To do so, you may follow the following steps:

Step 1: Again, form your Shopee Malaysia channel settings > under Products > click More > choose Product Rating

Step 2: Enable setting to display Shopee products rating in your online store

This is how it will be showing on your online store under product page. Example of screenshot from one of our merchant's online store

4.3 Account Settings

There are few sections you will need to set up under your Shopee channel. From your Shopee Malaysia Channel, you may go to Accounts > click on the pencil icon

Here are all the sections you will need to set:

A. Inventory Location

You will need to specify the location from which your products will be synced. With the Multi Location Inventory feature, you can now manage inventory quantities for individual marketplace channels.

For the Shopee channel, product synchronization and order processing will exclusively use inventory from the selected location.

If you want to add a new location to source inventory for the Shopee channel, simply add it through EasyStore’s admin > Settings > Locations.

📌Important Notes

By default, the inventory for all marketplace channels will be sourced from the primary location set up under EasyStore admin panel > Settings > Locations.

You will receive a “Required Action: Update Inventory Location” email if the selected location is deleted from Settings > Locations. These emails will be sent to the Account Email specified in the Admin Panel Settings Page.

Product inventories will be automatically re-synced if the selected location is changed or updated in the Shopee Malaysia channel settings page.

The Multi Location feature, available under EasyStore’s Retail Plan, is required to enable Inventory Adjustment for Shopee.

B. Products Settings

Selling price in EasyStore
You may choose the product price you would like to sync to Shopee

Price in EasyStore - Selling price in EasyStore
Compare at price in EasyStore - Original price (before discounted price)

💡 EasyStore now support convert pricing based on currency rate set in EasyStore Admin Panel. Meaning that you can start to sync your EasyStore account to multiple region of Shopee.

When delete product in EasyStore
This is where you choose the settings when deleting product in EasyStore & how it will be reflected in Shopee Seller Centre

Do nothing in Shopee Malaysia – Your products on Shopee will remain unaffected.
Set as inactive in Shopee Malaysia – Your products on Shopee will be unlisted, allowing you to temporarily hide the product listings without losing any of their information.
Delete permanently in Shopee Malaysia – Your products on Shopee will be permanently deleted & cannot be restored

📌⚠️ We recommend selecting ' ${color}[#1562e4](Do nothing in Shopee) ' or ' ${color}[#1562e4](Set as inactive) ' , as once a product is permanently deleted, it cannot be restored. Unless you really wish to permanently remove it.

Sync product attributes
If you would like EasyStore to automatically overwrite your product details on your Shopee page whenever updates are made in EasyStore (such as product name, price, description, etc.) you can enable the button shown in the screenshot below:

C. Orders Settings

Manage Shopee orders with EasyStore. Once this has been enabled, all your Shopee orders will be synced & reflected in your EasyStore account. You can also manage Shopee orders from your admin panel

How you would like the Shopee coins and voucher to be showing in order? You can choose to set either:

As discount in EasysStore - shown in discount
As payment method in EasyStore - shown in history

D. Logistic Settings

The Shipping Fee is synced from shipping fees you have set or enabled from your Shopee Seller Centre > My products > Product Details page in your account setting

📌 Note : "Enabled" or "Disabled" will follow your shipping setting in your Shopee Seller Centre. You may edit the fees for each product afterwards.

Step 6 : Once done, you may now start to sync products to your Shopee Seller Centre.

Updated on: 31/12/2024

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