Articles on: Customers, Membership and Promotions

Sell on Shopping App (Member App)

1. About Shopping App (Member App)

EasyStore always looking for ways that can help to grow your business further and better. Hence, we created Shopping App that allows your customer to place order anywhere, at anytime via your own mobile app.

📌 Note : Before started, make sure you have completely setup your account and Online Store sales channel. You may follow our tutorials here > Setup Online Store

2. Install and setup Shopping App (Member App)

📌 Note : If facing issue when installing Shopping apps, suggest update smartphone operating system version to the latest. Adroid: Android 5.0 (Lollipop) & above; IOS: iOS 13.0 & above.

Step 1 : To setup Shopping app, go to EasyStore Admin Panel > Channels > select Shopping App

Step 2 : Click Shopping App Settings

Step 3 : Once enable succesfully, you may change your Store Logo based on your preference

||📌 Note : Store Name and Storefront URL are automatically develop by the system. If you wish to adjust this details, you may go to Settings > General > Store Name

3. How customers can buy from Shopping App (Member App)

Step 1 : Customers need to install Shopping App to their phone first. Below attached are the links to install:

Apple App Store : https://apps.apple.com/my/app/shopping-track-your-order/id1582778573

Google Play : https://play.google.com/store/apps/details?id=co.easystore.shop

Huawei App Galery : https://appgallery.huawei.com/app/C104680447

Step 2 : Once installed succesfully, customer can start to search for seller store by scanning QR code

Step 3 : Once the store have been added, now customer need to login or create new account so they can browse through and proceed with the checkout seamlessly in seller store. They can click Profile icon to Login or Register Now

Step 4 : Now customer can start to add the products to their cart

Step 5 : To check cart history, click the cart icon at the top right of the page

Step 6 : Once click to the cart icon, customer can check cart history , apply vouchers and proceed with checkout right away by clicking to Check Out button at the bottom of the page:

💡Customer can click Vouchers to select the applicable voucher to apply

Step 7 : To check back order history, click to Order option at the bottom of the page

Step 8 : Under customer profile, customer can check for their:

Membership Barcode (Merchant can use EasyStore POS system to scan customer's barcode to identify customer's membership status)
Points earned
Credits earned
Address Book
Personal information
Currency

🛍️ Customer can repurchase the same product from Shopping App

Go to Shopping App > at the bottom click on the "box" icon to check Orders > click Completed > Choose the orders that customer wish to repurchase > Buy Again

They can choose which product they want to repurchase > Add to Cart

It will automatically add the product into cart

4. FAQ that you should know

Q : Which EasyStore's Plan includes Point System features?

Shopping App (Member App) is available for EasyStore's Retail Plan only

⭐️ More features are waiting for you in EasyStore's Retail Plan ⭐️

Related articles :
Sell on Shopee
Sell on TikTok Shop
Sell on Facebook Live

Updated on: 27/11/2024

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