Send Cart Abandonment Email

In this article:

Create email profile
Create Cart Abandonment Email
Create Cart Abandonment Flow





Before you start:

Make sure you have installed OnVoard app in your EasyStore

Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here

Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register

For OnVoard pricing and plans, kindly refer to this page here

1. Create Email Profile

Step 1: Click Emails > Email Profiles > Add Email Profile



Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.



📌 Note: Email must not be from free email providers. Only add emails from domains you control.

2. Create Cart Abandonment Email

Step 1: Click Email > Manage emails > Add email > Select 'Cart Abandonment (Single Product)' template



Step 2: Click Next and it will proceed you to the editor page

Step 3: Click Settings button on top > Scroll down at the Resources side and you will see '**Available Resources**' > Add resources > Select 2 resources stated below:

EasyStore Cart Item Added

EasyStore Product




Then you may adjust other details based on your preference and click Submit to save email

Step 4: Once email is created, copy down the email ID which will be used later in flow

3. Create Cart Abandonment Flow

Step 1: Go to Flows > Playbooks > select Cart Abandonment playbook for EasyStore



Step 2: Scroll down and select Filter > Scroll to bottom of Logic on the right side > Paste email ID





Step 3: Select Send Email > Go to Properties on the right side > Select email > Cart Abandonment > Submit



Now OnVoard will automatically recover and send abandonment checkout emails to your customers! If you need more help, you may contact support@onvoard.com

Updated on: 26/09/2023