Articles on: Payment and Shipping

Connect with Lalamove Malaysia


In this article:
  1. Introduction
  2. Connect Lalamove account to your store
  3. Fulfill order and send the parcel using Lalamove service


📌 You MUST complete the steps below before you can use Lalamove app in your store

  • Add your pickup location. You can disable the location if you do not wish to let customers go and pickup their parcels there, Lalamove still can use a disabled location.
  • Make sure to fill in Length, Width and Height for all of your products
  • Make sure both origin address and shipping address is a valid address
  • Make sure the Lalamove shipper mobile phone is correct
  • Fill in this google form and create a Lalamove account to obtain your Lalamove User ID (link for account creation is in the google form)
  • Lalamove will email you with the API KEY and API SECRET, in order to complete your setup integration.

1. Introduction


Lalamove provides on-demand and same-day delivery services by using technology to connect your business with its delivery drivers which have different types of courier capacity such as Bike (Motorcycle), Car, Van and 4 x 4.

2. Connect Lalamove account to your store


Step 1 : Go to EasyStore app > Search for Lalamove Malaysia and install the app.



Step 2 : Fill up all the details under Setups

  • API KEY and SECRET: your ID keys from Lalamove
  • Sender First and Last Name: your name as the parcel sender
  • Sender phone: your contact number



Step 3 : Select Location name being your pickup location under Company information.


💡 Tips : You can add store locations in Admin > Settings > Locations.



Step 4 : Enable the shipping rates and tick on the courier services that you prefer. Lalamove Malaysia service is available for the regions listed below:


[ New Enhancement ]

Regions

Supported coverage

Johor

Whole Johor Bahru, Senai, Tiram, Kulai, Kelapa Sawit, Pasir Gudang, Gelang Patah, Nusajaya, Pulai

Pular Pinang

Both island & mainland Penang 100%

Selangor & Kuala Lumpur

whole Klang Valley

Malacca

whole Malacca



You can fill in the short description for the courier services available for Lalamove too!



Step 5 : Now the app will auto calculate Lalamove delivery rates for customers at checkout, you don't have to set up the shipping rates yourself.


3. Fulfill orders using Lalamove service


Step 1 : Go to Orders > click into the order > Fulfill > select Lalamove Malaysia.



Step 2 : Choose your preferred pickup date and pickup time > click Quote Shipping Rate and choose the delivery service


Lastly, click Fulfill order and your delivery order will be passed over to Lalamove automatically!



📌Note: Kindly be informed that Lalamove has implemented a Quotation Validity Period (5 minutes) for every quoted shipping rate. A price mismatch error message will occur if the order is not fulfilled within 5 minutes after quoted shipping rate. [ New Enhancement ]


You will see the real-time Tracking URL from Lalamove once you have fulfilled the order.



Now you can just #StayAtHome and wait for Lalamove driver to come and collect your parcel!

Updated on: 23/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!