Articles on: Payment and Shipping

Connect with Lalamove Malaysia

In this article:

Introduction
Connect Lalamove account to your store [ New Enhancement ]
Fulfill order and send the parcel using Lalamove service [ New Enhancement ]

📌 You MUST complete the steps below before you can use Lalamove app in your store
Add your pickup location. You can disable the location if you do not wish to let customers go and pickup their parcels there, Lalamove still can use a disabled location.
Make sure to fill in Length, Width and Height for all of your products
Make sure both origin address and shipping address is a valid address
Make sure the Lalamove shipper mobile phone is correct
Fill in this google form and create a Lalamove account to obtain your Lalamove User ID (link for account creation is in the google form)
Lalamove will email you with the API KEY and API SECRET, in order to complete your setup integration.

1. Introduction



Lalamove provides on-demand and same-day delivery services by using technology to connect your business with its delivery drivers which have different types of courier capacity such as Bike (Motorcycle), Car, Van and 4 x 4.

2. Connect Lalamove account to your store



Step 1 : Go to EasyStore app > Search for Lalamove Malaysia and install the app.



Step 2 : Fill up all the details under Setups
API KEY and SECRET: your ID keys from Lalamove
Sender First and Last Name: your name as the parcel sender
Sender phone: your contact number



Step 3 : Select Location name being your pickup location under Company information.

💡 Tips : You can add store locations in Admin > Settings > Locations.



Step 4 : Enable the shipping rates and tick on the courier services that you prefer. Lalamove Malaysia service is available for the regions listed below:

[ New Enhancement ]
RegionsSupported coverage
JohorWhole Johor Bahru, Senai, Tiram, Kulai, Kelapa Sawit, Pasir Gudang, Gelang Patah, Nusajaya, Pulai
Pular PinangBoth island & mainland Penang 100%
Selangor & Kuala Lumpurwhole Klang Valley
Malaccawhole Malacca




You can fill in the short description for the courier services available for Lalamove too!



Step 5 : Now the app will auto calculate Lalamove delivery rates for customers at checkout, you don't have to set up the shipping rates yourself.



3. Fulfill orders using Lalamove service



Step 1 : Go to Orders > click into the order > Fulfill > select Lalamove Malaysia.



Step 2 : Choose your preferred pickup date and pickup time > click Quote Shipping Rate and choose the delivery service

Lastly, click Fulfill order and your delivery order will be passed over to Lalamove automatically!



📌Note: Kindly be informed that Lalamove has implemented a Quotation Validity Period (5 minutes) for every quoted shipping rate. A price mismatch error message will occur if the order is not fulfilled within 5 minutes after quoted shipping rate. [ New Enhancement ]

You will see the real-time Tracking URL from Lalamove once you have fulfilled the order.



Now you can just #StayAtHome and wait for Lalamove driver to come and collect your parcel!

Updated on: 05/11/2023

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