Role play as customer
Once you have completed the steps for the online store setup checklist below :
Create your store
Add products
Add shipping method
Add payment method
Install theme template
You may have role play as a customer for your EasyStore website to go through the purchase & checkout flow. Roleplay as a customer to place an order with the real transaction to ensure that checkout process including settings for order processing, payment, shipping, and taxes are correct.
Place a test order
Manage test order
Step 1 : Go to Channels > Online Store and click the icon to preview your online store
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-36_1u0db2x.png)
Step 2 : Add an item into cart > Click the Check Out button
![](https://storage.crisp.chat/users/helpdesk/website/cf71b7412cfb9800/5edd5751-ec3b-4dc7-aacd-20755c_1yxiu5t.png)
Step 3 : Complete your shipping and payment options with details > click Place Order Now. Learn more on how customers choosing delivery method and options. !!!
![](https://storage.crisp.chat/users/helpdesk/website/abd2cecfa9d93000/304e747b-2a9f-4f73-aaa9-c0cfb5_1mkgaby.png)
Step 4 : Order placed successfully.
![](https://storage.crisp.chat/users/helpdesk/website/2e8e65248cbe8400/427507ec-431a-49d2-ad61-35e485_859fn8.png)
Step 1 : Now you have received this order in your EasyStore Admin > Orders where you can manage this order.
📌 You'll be notified via email for new orders received
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-37_410ylh.png)
Step 2 : When the order Payment status turns Paid, it means the test order is successful. Here is the article to set up payment method
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-38_ldoj56.png)
Step 3 : And now you can proceed to fulfill this test order and make sure customers ( yourself in this case ) get notified with their parcel tracking info.
Manually fulfill an order
Fulfill order and send parcel using EasyParcel Malaysia service
Step 4 : Once fulfillment done, your test order is considered completed. May refer to the guide here to know more about Order Status!
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-39_e2es1v.png)
Create your store
Add products
Add shipping method
Add payment method
Install theme template
You may have role play as a customer for your EasyStore website to go through the purchase & checkout flow. Roleplay as a customer to place an order with the real transaction to ensure that checkout process including settings for order processing, payment, shipping, and taxes are correct.
In this article:
Place a test order
Manage test order
1. Place a test order
Step 1 : Go to Channels > Online Store and click the icon to preview your online store
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-36_1u0db2x.png)
Step 2 : Add an item into cart > Click the Check Out button
![](https://storage.crisp.chat/users/helpdesk/website/cf71b7412cfb9800/5edd5751-ec3b-4dc7-aacd-20755c_1yxiu5t.png)
Step 3 : Complete your shipping and payment options with details > click Place Order Now. Learn more on how customers choosing delivery method and options. !!!
![](https://storage.crisp.chat/users/helpdesk/website/abd2cecfa9d93000/304e747b-2a9f-4f73-aaa9-c0cfb5_1mkgaby.png)
Step 4 : Order placed successfully.
![](https://storage.crisp.chat/users/helpdesk/website/2e8e65248cbe8400/427507ec-431a-49d2-ad61-35e485_859fn8.png)
2. Manage test order
Step 1 : Now you have received this order in your EasyStore Admin > Orders where you can manage this order.
📌 You'll be notified via email for new orders received
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-37_410ylh.png)
Step 2 : When the order Payment status turns Paid, it means the test order is successful. Here is the article to set up payment method
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-38_ldoj56.png)
Step 3 : And now you can proceed to fulfill this test order and make sure customers ( yourself in this case ) get notified with their parcel tracking info.
Manually fulfill an order
Fulfill order and send parcel using EasyParcel Malaysia service
Step 4 : Once fulfillment done, your test order is considered completed. May refer to the guide here to know more about Order Status!
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/b-39_e2es1v.png)
Updated on: 09/10/2023
Thank you!