Set up LINE Order Form
In this article:
About LINE Order Form
How does it work?
Steps to setup LINE Order Form
Tips : Insert referral code in LINE Order Form
1. About LINE Order Form
Just create a form and you will get a permanent link for every form created, the link is a shorten link (e.g. https://easy.co/qvgg) that can be shared across your social media, messaging app.
Customers can place order and make payment (both manual & auto payment gateway for normal checkout) via LINE
For LINE shortlink checkout, only support manual payment method.
You can create different form that include different products. For example, one form is for seafood, another form is for meat.
We suggest one form includes not more than 30 products for the best mobile scrolling experience for your customers.
2. How does it work?
Message from customers
Customer messages you on LINE
Send them your order form link
Customer choose the products they want, fill up details > "Send Message" to ask more questions or "Buy Now" to proceed with payment
You receive order via LINE
If "Send Message" was pressed, a second link will be generated, customer can click this link to proceed with payment too
Share link on social media/message app
Customer clicks the link to place order
You receive orders via LINE
Customer can click second link to pay
This is a demo on the conversation :
3. Steps to setup LINE Order Form
Step 1 : Admin panel > Channels > LINE > Enable it
Step 2 : Settings > Fill in your display name and LINE Official Account ID (starting with @) that will be receiving orders
Step 3 : Save
Step 4 : Back to Order forms > Add order form
Step 5 : Insert title > Choose products for your form
Step 6 : Choose the information you need from customers
Step 7 : Save > open the order form again to get your form link
Step 8 : Share this link to your customers and start receiving orders via LINE
4. Tips : Referral code for LINE Order Form
Your referrals can get their LINE referral custom link from you. May refer to this guide here to setup referrals.
To share LINE referral link to referral, may get it from referral program channel
Updated on: 17/11/2023