Articles on: Email Marketing and Customer Service

Add WhatsApp chat button

In this article:

Get WhatsApp chat button code
Add WhatsApp chat button in your store

1. Introduction

WhatsApp is a popular chat app among Malaysian, almost everyone with mobile phone will have WhatsApp app installed in their phone. By adding a WhatsApp chat button in your store, your store visitors and customers can reach you instantly through their mobile number, no account required.

2. Chaty WhatsApp chat

📌 Note: Chaty service might incur charges, visit for pricing and charges

Step 1: Go to > click 'Sign Up For Free'.

📌 Note: If you need a better explanation, please watch the short tutorial video before starting.

Step 2: Select New Widget .

Step 3: Insert your Widget Name and Domain URL .

Step 4: Choose Whatsapp and Insert your phone number .

Step 5: Customize your button > Step 3.

Step 6: Select your 'Triggers and targeting'.

Step 7: Save Widget and done.

3. Add WhatsApp chat button in your store

Step 1: Go to EasyStore Admin > Channels > Online Store > Edit source > layout/theme.liquid > scroll down to the bottom and paste the code after </div>.

Step 2: Save and done

Updated on: 28/12/2023

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