Add WhatsApp chat button
In this article:
Introduction
Get WhatsApp chat button code
Add WhatsApp chat button in your store
1. Introduction
WhatsApp is a popular chat app among Malaysian, almost everyone with mobile phone will have WhatsApp app installed in their phone. By adding a WhatsApp chat button in your store, your store visitors and customers can reach you instantly through their mobile number, no account required.
2. Chaty WhatsApp chat
📌 Note: Chaty service might incur charges, visit Chaty.app for pricing and charges
Step 1: Go to Chaty.app > click 'Sign Up For Free'.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle_fywy7q.png)
📌 Note: If you need a better explanation, please watch the short tutorial video before starting.
Step 2: Select New Widget .
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-3_11bjfmp.png)
Step 3: Insert your Widget Name and Domain URL .
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-4_99cgad.png)
Step 4: Choose Whatsapp and Insert your phone number .
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-5_1980ggd.png)
Step 5: Customize your button > Step 3.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-6_1tli2mz.png)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-7_1tbjdma.png)
Step 6: Select your 'Triggers and targeting'.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-8_k6udol.png)
Step 7: Save Widget and done.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-8_192nbc2.png)
3. Add WhatsApp chat button in your store
Step 1: Go to EasyStore Admin > Channels > Online Store > Edit source > layout/theme.liquid > scroll down to the bottom and paste the code after </div>.
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-20_18zv6oq.png)
Step 2: Save and done
Updated on: 28/12/2023
Thank you!