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Articles on:
Email Marketing and Customer Service
Explore the tools and automation for marketing and customer support
Message Inbox and Broadcast
Messages Broadcast
In this article: About Messages Broadcast How to send out broadcast message? Where to check my EasyStore Token? Token top-up price range (https://support.easystore.co/en/article/messages-broadcast-nivkpu/?bust=1732698447385
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WhatsApp Inbox Management (Messages Inbox)
In this article: Introduction Add WhatsApp Business platform WhatsApp inbox conversation window Messages template FAQ 1. Introduction WhatsApp Inbox Management featurre helps to efficiently manage and respond to customer inquiries and messages through the WhatsApp Business API. This feature helps businesses stay organized and responsi
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Messages Inbox
In this article: Introduction Add Messages Platform View and reply to messages FAQ that you should know 1. Introduction Are you tired of juggling multiple messaging platforms to keep up with your customers' inquiries? EasyStore’s message inbox feature streamlines your customer communication into one convenient place, al
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Live Chat and Contact Form
Add WhatsApp chat button
Add a WhatsApp chat button to let your customers reach you instantly through their mobile number
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Contact Form Plus +
Install contact form plus to received survey or feedback from customers
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Contact Form
Allow your customer to get in touch with you easily
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Tawk.to Live Chat
Set up Live Chat function on your web store using tawk.to
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Offer promo code for new subscribers (MailerLite Popup Form)
Reward your customers for subscribing to your store
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Drift Live Chat
Set up Live Chat function on your website using Drift
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Install EasyChat
Install EasyChat on your website
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NovoChat
Guide on how to integrate with chat widget that helps to centralize all messages in one place.
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Customers and Subscribers
Collect additional customer information
Guide on how to include additional attributes for customers to fill in upon registration.
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Import customers
This guide will show you the way to import customers into your store.
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Prevent bots from signing up to your store
Learn how to enable reCAPTCHA in your customer registration page
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Contact your customer directly in customer page
Learn how to get in touch with your customers in a quick way
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Setup Mailchimp
This guide shows you the steps to setup Mailchimp.
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Send newsletter using SendGrid
Delivering your transactional and marketing email through one reliable platform
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Add subscribe button at footer (Mailchimp)
Guide on how to add MailChimp subscribe button at footer
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Pop up subscription with MailerLite
Create a pop up to get visitors to subscribe to your mailing list
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Pop-up subscription box using Wishpond
Create pop up on your store to get more subscriptions
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Customer Blacklist
Customer blacklist feature allow you to add your customer into blacklist and restrict them from login and place order with you In this article: Add customer to blacklist Unblacklist customer Prohibited action from blacklisted customer FAQ that you should know 1. Add customer to blacklist Step 1 : Login to EasyStore ad
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Live Chat
Logged out customers will see "Login to Chat" button and a welcome message which can be customised from the Live Chat settings. Logged in customers will be able to chat Step 1 : Go to EasyStore Admin Click Messages click on 'Platform Settings' Step 2 : Select Li
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