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Articles on:Email Marketing and Customer Service
Explore the tools and automation for marketing and customer support

Categories

  • General Settings
  • Customers, Membership and Promotions
  • Order and Reporting
  • Online Store
  • Point of Sales (POS)
  • Payment and Shipping
  • Inventory
  • Shopee, Lazada, Zalora and more
  • Facebook, Instagram, TikTok
  • WhatsApp, Telegram, WeChat
  • Google Ads, Analytic, and SEO
  • Email Marketing and Customer Service
  • Referral Program and Wholesale
  • Promotion Redemption
  • Affiliate Program Resources
Live Chat and Contact Form
  • Add WhatsApp chat button
    Add a WhatsApp chat button to let your customers reach you instantly through their mobile numberSome readers
  • Contact Form Plus +
    Install contact form plus to received survey or feedback from customersSome readers
  • Contact Form
    Allow your customer to get in touch with you easilyFew readers
  • Drift Live Chat
    Set up Live Chat function on your website using DriftFew readers
  • Offer promo code for new subscribers (MailerLite Popup Form)
    Reward your customers for subscribing to your storeFew readers
  • Tawk.to Live Chat
    Set up Live Chat function on your web store using tawk.toFew readers
  • Install EasyChat
    Install EasyChat on your websiteFew readers
  • NovoChat
    Guide on how to integrate with chat widget that helps to centralize all messages in one place.Few readers
Customers and Subscribers
  • Collect additional customer information
    Guide on how to include additional attributes for customers to fill in upon registration.Few readers
  • Import customers
    This guide will show you the way to import customers into your store.Few readers
  • Prevent bots from signing up to your store
    Learn how to enable reCAPTCHA in your customer registration pageFew readers
  • Contact your customer directly in customer page
    Learn how to get in touch with your customers in a quick wayFew readers
  • Setup Mailchimp
    This guide shows you the steps to setup Mailchimp.Some readers
  • Add subscribe button at footer (Mailchimp)
    Guide on how to add MailChimp subscribe button at footerFew readers
  • Send newsletter using SendGrid
    Delivering your transactional and marketing email through one reliable platformFew readers
  • Pop up subscription with MailerLite
    Create a pop up to get visitors to subscribe to your mailing listFew readers
  • Pop-up subscription box using Wishpond
    Create pop up on your store to get more subscriptionsFew readers
  • Customer Blacklist
    Customer blacklist feature allow you to add your customer into blacklist and restrict them from login and place order with you In this article: Add customer to blacklist Unblacklist customer Prohibited action from blacklisted customer FAQ that you should know 1. Add customer to blacklist Step 1 : Login to  EasyStore adFew readers
  • Messages Inbox
    In this article: Introduction Add Messages Platform View and reply to messages FAQ that you should know 1. Introduction Are you tired of juggling multiple messaging platforms to keep up with your customers' inquiries? EasyStore’s Messenger, Telegram, and LINE message inbox feature streamlines your customer communicatiFew readers
  • Messages Broadcast
    About Messages Broadcast: Merchant could select customers to send out broadcast message from Admin Panel Customers. Personalized broadcast message content ✓ For now, the supported channels for broadcast would be Shopping App, Email, SMS, Facebook Messenger & LINE This feature is included in EasyStore Business , Growth and Success plan EasyStore Token will be consumedFew readers

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