Articles on: Email Marketing and Customer Service Live Chat

In this article :


1. About is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

One of these studies by the American Marketing Association study shows that live chat can increase conversions at least 20% and the Return On Investment rate on purchase a live chat apps is about 300%. Also, customer who are solved inquiry through live-chat are 3x times more likely to purchase.

2. Install

Step 1 : EasyStore Admin > Apps > More Apps > Search for > Install this app

Step 2 : Once you have reached setting page, click on to sign up a account.

Step 3 : Click on 'Sign In'

Step 4 : Fill in your particulars information and click ‘**_Signup for free_**’ button to proceed

Step 5 :

5.1 Select the language selection for your account

5.2 Select Property Details

5.3 Add Team Members (Optional, can skip)

5.4 Click Done

💡 Tips : If you wish to place the code, you can go to EasyStore's admin panel > Channels > Online Store > Edit Source > theme.liquid and paste it before </body>

Step 6 : To go into your Administration Dashboard, you may need to click the "Administration" button at the bottom of side bar and copy the "**Direct Chat Link**"

Step 6 : Paste the Direct Chat Link into the app in your EasyStore account

Step 7 : Save settings and you're all done!

Updated on: 20/11/2023

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