In this article:

Setup Contact Form
Important Notes

1. Setup Contact Form

With this Contact Form app, you can quickly create a functional "Contact Us" page for your online store. This allows your visitors or customers to get in touch with you directly through a simple contact form. Whether they have a question, feedback, or need assistance with a product or service, they can reach out to you effortlessly!

Step 1: You can login into your EasyStore admin panel > click on Apps > Explore Apps > Search Contact Form and install this app


Step 2 : Fill in the necessary information

Recipient Email - Any submission of this contact form would be sent to this email.
Background Colour - The background colour of the contact form which would be shown on your online store.
Thank You Message - A short message/greetings right after they submitted the form.


Step 3 : Customize the form

Title - The title of the contact form (for e.g., Contact Us, Feedback Form)
Subtitle - Keep it short as it aim to engage users and encourage them to contact you.


Step 4 : Fill in other information for Top Content & Bottom Content (Optional).



Example on how it would look like on the Contact Form:



Step 5: Save your settings when you are done!

2. Important Notes

It will create a new page on your store, goes by the name Contact Us. If you would like to rename the page, you can do so by going to Online Store > Navigations > Contact Us > Edit


If it does not appear under Navigation, you can head over to Channels > Online Store > Navigation and Add New Navigation > Select Links and input it as below example:

Make sure the URL link is "https://" and the handle comes with "yourdomainname/a/contact-form" to prevent the contact us form is unable to connect

URL = https://
Handle = yourdomainname.com/a/contact-form

May refer to [ THIS ARTICLE ] for further detailed guidance.


Contact Form supports Traditional Chinese (繁體中文) & Simplified Chinese (简体中文) language. To change the language, kindly refer to [ THIS ARTICLE ].

Contact Form setting page in EasyStore:


View of the created Contact Form in Online Store :

Updated on: 28/03/2025