Articles on: Email Marketing and Customer Service

Contact your customer directly in customer page

You can now get in touch with your customers with quick contact. With this, it gives you the opportunity to :

Follow up with your loyal customers
Communicate with your customers/prospect easily
Able to solve an issue in a speedy way
Get a rough idea of what your customer need from your business
Collect feedback from customers

📌 Note : The channels supported now would be Email and Whatsapp only. We will add on some channels for quick contact for you so stay tuned!

Step 1 : Go to EasyStore Admin Panel > Customers > Select customers

Step 2 : Click the Email OR Whatsapp icon from the Quick Contact

When you clicked on the Email icon, it will brings you to your Gmail inbox & you can type in the content here

When you clicked on the Whatsapp icon, it will brings you to your Whatsapp Chat

Step 3 : Type in the content > Click the send button and you're are done! 😉

Updated on: 20/11/2023

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