Customer Blacklist
Customer blacklist feature allow you to add your customer into blacklist and restrict them from login and place order with you
In this article:
Add customer to blacklist
Unblacklist customer
Prohibited action from blacklisted customer
FAQ that you should know
Step 1 : Login to EasyStore admin panel > Customers > Bulk select customer > More actions > Blacklist
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-32_1lr0yuo.png)
Or, you can add customer to blacklist in customer profile
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-33_12cngje.png)
📌 Note : Blacklisted customer will be hidden from customer lists under “All customers”
Step 1 : Login to EasyStore admin panel > Customers > click filter > status > blacklisted > Show result
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-34_1h0ixgb.png)
Step 2 : Bulk select customer > More actions > Unblaklist
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-35_txen2s.png)
Or, you can unblacklist customer in customer profile
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-36_j31q6.png)
On the Shopping App, Online store, and Wholesale, blacklisted customer are prohibited from:
- Place order
- Log in account (including Line and Facebook login)
A notification message will be prompted if the blacklisted customer is trying to login or place order
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-37_1btejuy.png)
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-38_1g1v8sy.png)
Customer blacklist feature available in EasyStore’s
Standard plan and above (including Retail plan)
⭐️ More features are waiting for you!
In this article:
Add customer to blacklist
Unblacklist customer
Prohibited action from blacklisted customer
FAQ that you should know
1. Add customer to blacklist
Step 1 : Login to EasyStore admin panel > Customers > Bulk select customer > More actions > Blacklist
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-32_1lr0yuo.png)
Or, you can add customer to blacklist in customer profile
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-33_12cngje.png)
📌 Note : Blacklisted customer will be hidden from customer lists under “All customers”
2. Unblacklist customer
Step 1 : Login to EasyStore admin panel > Customers > click filter > status > blacklisted > Show result
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-34_1h0ixgb.png)
Step 2 : Bulk select customer > More actions > Unblaklist
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-35_txen2s.png)
Or, you can unblacklist customer in customer profile
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-36_j31q6.png)
3. Prohibited action for blacklisted customer
On the Shopping App, Online store, and Wholesale, blacklisted customer are prohibited from:
- Place order
- Log in account (including Line and Facebook login)
A notification message will be prompted if the blacklisted customer is trying to login or place order
When blacklisted customer trying to place order:
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-37_1btejuy.png)
When blacklisted customer trying to login:
![](https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/yordle-38_1g1v8sy.png)
4. FAQ that you should know
Q : Which EasyStore's Plan includes customer blacklist feature?
Customer blacklist feature available in EasyStore’s
Standard plan and above (including Retail plan)
⭐️ More features are waiting for you!
Explore Now
Updated on: 20/11/2023
Thank you!